Ejecutivo de Ventas Banquetes y Grupos

Hilton Worldwide, Inc.; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa hotelera global busca un Ejecutivo de Ventas Banquetes y Grupos para maximizar oportunidades de ingresos en reservas de grupos, conferencias y eventos. El candidato ideal tendrá habilidades organizativas, experiencia en ventas, y un enfoque en la atención al cliente. Se valorará el conocimiento en sistemas de gestión hotelera. Ofrecemos un ambiente de trabajo dinámico y oportunidades de desarrollo profesional.

Formación

• Buena organización y habilidades administrativas.
• Compromiso de ofrecer un alto nivel de servicio al cliente.
• Experiencia previa trabajando en un entorno de ventas.

Responsabilidades

• Recibir y convertir consultas entrantes para lograr objetivos.
• Gestionar un calendario de eventos para maximizar ingresos.
• Construir relaciones sólidas con los clientes para entender sus necesidades.
• Participar en actividades promocionales del hotel.

Conocimientos

Habilidades organizativas y administrativas

Actitud positiva

Habilidades de comunicación

Manejo de teléfono con confianza

Alto nivel de habilidades informáticas

Educación

Grado o certificación en un campo relevante

Herramientas

Sistemas de gestión de propiedades hoteleras

Descripción del empleo

Job Number:

Ejecutivo de Ventas Banquetes y Grupos (HOT0C83I )

Work Locations

Hilton Mexico City Santa Fe Antonio Dovalí Jaime #70 Col. Santa Fe Mexico City 1219

A Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GCE Sales Executive will interact frequently with guests and customers with the intention of earning repeat and expanded business. Specifically, a Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the team
• Manage an events schedule to maximise yield
• Focus on a consistently executed up‑selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in a sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function
• Qualification, degree, or certification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!