Director of Digital Communications

Deepstreamtech; A distancia; MXN 1,433,000 - 2,151,000; Jornada completa

Descripción de la vacante

A leading tech company is seeking a Director of Digital Communications to lead and define their integrated strategy. This role will oversee the digital communications team and manage cross-functional integration with other marketing teams. The ideal candidate will have proven experience in crisis management, stakeholder management, and strong analytical skills in social media metrics. The position is remote-friendly, emphasizing the importance of strategic thinking and excellent communication skills.

Formación

• Proven ability to lead and define integrated digital communications strategy for a B2B technology and/or SaaS brand.
• Strong analytical skills with expertise in social media metrics and reporting tools.
• Crisis management experience and strong judgment in sensitive situations.

Responsabilidades

• Own and lead the digital communications strategy, unifying various channels aligned with company objectives.
• Lead the digital communications team within Marketing, managing direct reports and agency partners.
• Establish and enforce social media governance and brand voice standards globally.

Conocimientos

Leadership in digital communications strategy

Analytical skills in social media metrics

Crisis management

Stakeholder management

Strategic thinking

Fluent English

Descripción del empleo

Requirements

• Proven ability to lead and define integrated digital communications strategy for a B2B technology and/or SaaS brand
• Strong analytical skills with expertise in social media metrics and reporting tools
• Demonstrated capacity for developing fresh, boundary-pushing digital narratives
• Good strategic thinking with ability to align social initiatives to broader business goals
• Excellence in stakeholder management and cross-functional collaboration
• Crisis management experience and strong judgment in sensitive situations
• Fluent English required, additional languages a plus
• Remote work experience preferred

What the job involves

• This is an exciting time to join Remote and make a personal difference in the global employment space as Director, Digital Communications, joining our Brand & Communications team
• Own and lead Remote’s digital communications strategy, unifying organic social media, digital influencer outreach, and emerging channels, aligned with company objectives and marketing initiatives
• Lead the digital communications team within Marketing, including managing direct reports and agency partners
• Develop and scale a global influencer advocacy program to expand brand reach and credibility
• Define clear digital channel performance metrics (KPIs) and establish reporting to measure business impact
• Analyze performance data and recommend strategic priorities for investment and continuous channel optimization
• Establish and enforce social media governance, brand voice standards, and internal documentation globally
• Oversee crisis communication protocols for all digital and social channels, ensuring rapid and compliant responses
• Drive cross-functional integration with Product Marketing, Paid Marketing, Content, and PR teams
• Monitor competitive digital trends and emerging platforms to find new opportunities for brand differentiation
• Advise senior leadership on social media best practices to build personal brand authority and amplify company reach