Digital Operations Specialist

OPPO Distribuidor Autorizado Exclusivo; Miguel Hidalgo; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading tech distributor in Mexico is seeking a TikTok Community Manager responsible for managing the company's TikTok account and driving follower engagement through strategic content creation. The ideal candidate will have over 5 years of experience in social media, particularly TikTok, a strong marketing background, and excellent communication skills in both English and Spanish. This role involves collaborating on integrated campaigns and fostering a community of enthusiastic content creators.

Formación

• 5+ years of social media platform experience, especially with TikTok.
• Relevant work cases needed to showcase content creation skills.
• Strong user empathy and user insight required.

Responsabilidades

• Manage and operate the company’s TikTok account including content creation.
• Develop TikTok growth strategies to drive follower engagement.
• Collaborate with teams for integrated digital campaigns.

Conocimientos

Excellent English writing and reading ability

Good skills of copywriting in Spanish

Social media experience, especially with TikTok

Video editing skills

Basic data analysis skill

Educación

Marketing, advertising, design and/or communication degree

Descripción del empleo

Responsibilities

• Manage and operate the company’s TikTok account, Community and APP, including content planning/creation, publishing, and maintenance.
• Develop clear and effective TikTok growth strategies, drive follower growth and engagement, and showcase proven success cases.
• Manage and optimize user engagement strategies across Community and APP, including UGC activation, user retention, and online/offline activity design. Responsible for Community and APP.
• Collaborate with product, retail, service, and design teams to develop integrated digital campaigns that connect TikTok and community and to ensure high-quality content aligned with brand identity.
• Build and manage the OPPO Mexico Ambassador team (core content creators), encouraging high-quality content generation and increasing loyalty.
• Track social and industry trends to develop timely, relevant content and drive continuous audience engagement and follower growth.
• Monitor performance metrics (video views, engagements, MAU, retention) and propose improvements through data‑driven analysis.
• Have basic knowledge of content production and good skills in video shooting and editing.

Requirements

• Excellent English writing and reading ability; good skills of copywriting in Spanish.
• Marketing, advertising, design and/or communication degree is preferred.
• At least 5 years of social media platform experience, especially with TikTok, is preferred.
• Be passionate about content creation and have good skills in video editing, relevant work cases are needed; have basic data analysis skill.
• Have strong user empathy and user insight.
• Having many fans on social media celebrities is preferred; having a Chinese learning foundation or overseas study background is preferred.
• Energetic, hard‑working, and a true team player; logical and detail oriented.
• Have excellent listening skills, curiosity, and a passion for embracing challenges; not afraid to share and motivate your ideas.