Digital Account Executive

No Joke Marketing; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading digital marketing agency in Jalisco is seeking a Growth Advisor to manage client relationships and ensure customer satisfaction. The ideal candidate will have excellent communication skills and at least 2 years of experience in marketing or related fields. This fully remote position offers a supportive environment with competitive benefits. If you are passionate about client success and thrive in a fast-paced setting, apply today to join our team!

Servicios

Half-day Fridays in June

20 days of paid time off

Flexible remote position

Formación

• 2+ years experience in marketing, advertising or related field.
• Ability to manage client accounts and deliver education on performance.

Responsabilidades

• Retain client accounts through management and execution of customer service.
• Manage and analyze internet marketing campaigns to meet client expectations.
• Foster relationships with clients through timely follow up.

Conocimientos

Excellent communication skills

High attention to detail

Great people skills

Outstanding follow up

Strong project management skills

Effective time management

Eager to learn

Educación

Bachelor’s Degree in relevant field

Herramientas

Google Drive applications

Internet advertising interfaces

Descripción del empleo

Position: Growth Advisor (Digital Account Executive)

About Us:

Join our team at No Joke Marketing, a top digital marketing agency committed to delivering exceptional client results and fostering a balanced work-life experience. With half-day Fridays every June, 20 days of paid time off in your first year, an attractive commission structure, and the flexibility of a fully remote position, we provide a supportive and rewarding environment. If you’re passionate about driving client success and thrive in a dynamic, fast-paced setting, we want to hear from you!

Expectations and Deal Breakers

As an account manager, you are responsible for managing the relationships with named clients. The bottom line function for this position is to retain our customers and ensure the transition of clients from satisfied to thrilled

Key Skills

• Excellent communication skills both written and spoken
• High attention to detail
• Great people skills. Comfortable conducting business conversations via phone and web meetings on a daily basis
• Outstanding follow up and follow through
• Strong project management skills
• Effective time management and personal accountability
• Eager to learn

Communication

• Skilled in providing simplified explanations to complex or complicated concepts
• Outstanding written communication and verbal skills
• Understanding and ability to strategically communicate the fundamentals and practices of traditional and non-traditional forms of media
• Use applied knowledge, available evidence, logical means and processes to investigate and resolve problems with a high degree of accuracy

Technical Skills

• Proficient use of Google Drive applications including Docs & Sheets
• Experienced in navigation of major internet advertising interfaces including, but not limited to Google, Bing, and Facebook
• Quantitative & Analytical Skills
• Able to use return-on-investment (ROI) as a decision making tool and provide analysis of relevant performance data to determine go-forward actions
• Comfortable meeting via ZOOM & other online meeting platforms

Job Skills & Responsibilities

• Retention of client accounts through review of campaign set up, active campaign management and execution of consistent customer service
• Management and analysis of internet marketing campaigns to satisfy client expectations for various performance metrics
• Rapport building and the fostering of relationships with clients through timely follow up and communication in order to increase retention of accounts
• Delivery of education to clients on campaign performance and return on investment received

Qualifications

• Bachelor’s Degree in General Business, Marketing, Advertising, Public Relations, Journalism or English (Preferred but not required)
• 2+ Years Experience in Marketing, Advertising, Public Relations, Sales, Customer Service or related field

Tech Requirements

• Intel® Core™ i7 or greater, 16GB RAM or greater, stable broadband (20 Mbps), noise-canceling headset, HD web camera

Soft Requirements

• Strong teamwork and adaptability
• High integrity and customer service focus
• Excellent communication and organizational skills
• Attention to detail and long-term problem-solving abilities
• Leadership qualities and proficiency in documentation

Ready to Apply?

If you are ready to elevate your career with No Joke Marketing and be part of a team where your contributions make a difference, we encourage you to apply. Submit your application today and become our new Senior Account Manager.