Desktop Support Engineer I - VIP & AV Support

Iron Systems, Inc; El Salto; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A technology services company in El Salto, Mexico, is seeking IT Support Engineers for various technical tasks, including installation, maintenance, and troubleshooting of desktop computers and peripheral devices. Candidates should have strong communication skills and be familiar with Office 365, network configurations, and compliance requirements. This role involves direct support for both VIP clients and devices, adhering strictly to Service Level Agreements.

Formación

• Experience in installing, configuring, and maintaining desktop computers and peripheral equipment.
• Proven troubleshooting skills for hardware and software.
• Familiarity with network configuration and printer installation.

Responsabilidades

• Install, configure, and maintain IT equipment according to standards.
• Troubleshoot hardware and software issues for various devices.
• Support VIPs with tailored service for audio-visual and conferencing.

Conocimientos

Communication

Office 365 Support

DHCP Knowledge

DNS Knowledge

L1 Level Network Troubleshooting

Descripción del empleo

A technology services company in El Salto, Mexico, is seeking IT Support Engineers for various technical tasks, including installation, maintenance, and troubleshooting of desktop computers and peripheral devices. Candidates should have strong communication skills and be familiar with Office 365, network configurations, and compliance requirements. This role involves direct support for both VIP clients and devices, adhering strictly to Service Level Agreements.