Delivery Ops Lead — Mexico (HR, Payroll & Facilities)

Nir Yu; Región Centro; Híbrido; MXN 800,000 - 1,200,000; Jornada completa

Descripción de la vacante

A leading delivery organization in Mexico is seeking a Delivery Operations Lead to oversee daily operations. Responsibilities include workforce planning, onboarding, asset management, payroll coordination, vendor management, and ensuring compliance. The ideal candidate has 8-10 years in operations, strong people leadership skills, and is bilingual in Spanish and English. This role requires a hands-on operator experienced in ambiguity and change management.

Formación

• 8-10 years in operations/delivery; 3-5 years leading multi-function operations teams.
• Proven performance management and retention focus.
• Experience in ambiguity and fast-paced environments.
• Proven understanding of hiring and HR operations.

Responsabilidades

• Partner with TA for workforce planning and hiring.
• Manage onboarding and offboarding operations.
• Oversee asset lifecycle management.
• Coordinate payroll and HR operations.
• Ensure compliance and manage vendor relationships.

Conocimientos

Stakeholder management

People leadership

Commercial acumen

Attention to detail

Bilingual (Spanish and English)

Herramientas

Excel/Sheets

Jira

HRIS/ATS

Procurement/ERP basics

Descripción del empleo

A leading delivery organization in Mexico is seeking a Delivery Operations Lead to oversee daily operations. Responsibilities include workforce planning, onboarding, asset management, payroll coordination, vendor management, and ensuring compliance. The ideal candidate has 8-10 years in operations, strong people leadership skills, and is bilingual in Spanish and English. This role requires a hands-on operator experienced in ambiguity and change management.