Data Solutions Engineer Associate, Cloud

Google Inc.; Ciudad de México; Presencial; MXN 500,000 - 700,000; Jornada completa

Descripción de la vacante

A leading tech company in Mexico is seeking a Technical Solutions Engineer Associate to enhance customer experiences via problem resolution. This role entails leveraging technical knowledge in SQL and networking to address customer needs and provide solutions. Successful candidates will have a Bachelor's degree in a relevant field and experience in troubleshooting various technical issues. Join an innovative team where your contributions will impact how businesses leverage cloud technology.

Formación

• Bachelor’s degree in a relevant discipline or equivalent practical experience.
• At least 2 years of experience in troubleshooting technical issues.
• Experience in SQL and networking technologies.

Responsabilidades

• Resolve product issues, documenting desired behavior and steps to reproduce.
• Suggest code-level resolutions for product bugs.
• Analyze technical incidents using relevant tools.
• Identify opportunities to improve customer support.

Conocimientos

Problem-solving skills

Customer advocacy

Technical troubleshooting

SQL

Networking knowledge

Experience in cloud computing

Educación

Bachelor’s degree in Science, Technology, Engineering, Mathematics

Herramientas

Git

SQL

Python

R

Descripción del empleo

A leading tech company in Mexico is seeking a Technical Solutions Engineer Associate to enhance customer experiences via problem resolution. This role entails leveraging technical knowledge in SQL and networking to address customer needs and provide solutions. Successful candidates will have a Bachelor's degree in a relevant field and experience in troubleshooting various technical issues. Join an innovative team where your contributions will impact how businesses leverage cloud technology.