Customer Support Representative (Remote)

lylu.wear; A distancia; MXN 200,000 - 400,000; A tiempo parcial

Descripción de la vacante

A growing brand is hiring a Customer Support Representative to assist customers with inquiries and service requests. This fully remote position requires basic English skills and is ideal for candidates residing in Mexico. Responsibilities include answering questions about products, providing shipping updates, and resolving service issues. The company offers a supportive team culture and encourages applications from individuals seeking either part-time or full-time work. Join us today to contribute to customer satisfaction.

Servicios

Remote work from within Mexico

Flexible schedule options

Stable role in a growing brand

Friendly and supportive team culture

Training and guidance provided

Formación

• Must currently reside in Mexico.
• Previous customer service experience is preferred.

Responsabilidades

• Answer customer questions about products and orders.
• Provide updates on shipping and delivery status.
• Resolve simple service issues quickly.
• Record interactions in the support system.
• Maintain clear and polite communication.

Conocimientos

Basic English reading and writing

Previous customer service experience

Comfortable using chat or email tools

Organized and detail-focused

Descripción del empleo

Lylu Wear is hiring a Customer Support Representative (Remote) based in Puebla. This role focuses on helping customers with orders, deliveries, and basic service requests. Fully remote position. Applications are accepted only from candidates currently located in Mexico.

Duties:

• Answer customer questions about products and orders
• Provide updates on shipping and delivery status
• Resolve simple service issues quickly
• Record interactions in the support system
• Maintain clear and polite communication

Skills & Experience:

• Basic English reading and writing required
• Previous customer service experience preferred
• Comfortable using chat or email tools
• Organized and detail-focused approach
• Must currently reside in Mexico

Rewards & Benefits:

• Remote work from within Mexico
• Part-time or full-time schedule options
• Stable role in a growing brand
• Friendly and supportive team culture
• Training and guidance provided

If you enjoy helping customers and want a flexible remote role, apply today and join Lylu Wear as a Customer Support Representative in Mexico.