Customer Service Specialist – Hybrid & Flexible Hours

Henkel; Huixquilucan de Degollado; Híbrido; MXN 20,000 - 30,000; Jornada completa

Descripción de la vacante

A leading global company in Huixquilucan de Degollado is seeking a Specialist Customer Service for their Shared Services Center. The role involves managing incoming and outgoing orders, ensuring compliance with delivery times, and providing administrative support across various processes. Ideal candidates will have strong customer service skills, advanced English, and intermediate Excel proficiency. Attractive perks include a hybrid work model and diverse growth opportunities.

Servicios

Flexible work scheme with flexible hours

Hybrid work model

Global wellbeing standards

Gender-neutral parental leave

Employee Share Plan

Flexible Benefits

Savings fund

Friday early finish

Formación

• Proven experience in a customer service role.
• Ability to meet tight deadlines.
• Strong communication and management skills.

Responsabilidades

• Follow up rigorously on incoming and outgoing orders.
• Ensure compliance with delivery times and manage credit notes.
• Provide administrative support within various processes.
• Track purchase orders effectively.

Conocimientos

Customer service

Meeting deadlines

Sense of urgency

Cooperation

Advanced English

Intermediate Excel

Descripción del empleo

A leading global company in Huixquilucan de Degollado is seeking a Specialist Customer Service for their Shared Services Center. The role involves managing incoming and outgoing orders, ensuring compliance with delivery times, and providing administrative support across various processes. Ideal candidates will have strong customer service skills, advanced English, and intermediate Excel proficiency. Attractive perks include a hybrid work model and diverse growth opportunities.