Community Manager

Promotora De Negocios Semc; A distancia; MXN 317,000 - 389,000; Jornada completa

Descripción de la vacante

A financial services company in Mexico is seeking a Social Media Manager to enhance their digital presence. The ideal candidate will have 3-5 years of experience in social media management, with a deep understanding of community engagement in both English and Spanish. Responsibilities include developing social media strategies, content creation, and building partnerships with influencers. This role offers a unique opportunity to work independently in a fast-paced environment, making a significant impact on brand visibility and community growth.

Formación

• 3–5 years of proven experience managing social media for brands or agencies, preferably in finance or fintech.
• Ability to thrive and work independently in a fast-paced, remote environment.
• Strong organizational and project management skills.

Responsabilidades

• Develop and execute comprehensive social media strategies across various platforms.
• Create and publish engaging content tailored to each platform.
• Foster and grow engaged communities on platforms like Discord and Twitch.

Conocimientos

Social Media Strategy

Bilingual Fluency in English and Spanish

Community Management

Content Creation

Influencer Relations

Analytics

Educación

Bachelor’s degree in Marketing, Communications, Journalism, or related field

Herramientas

Hootsuite

Google Analytics

CapCut

Canva

Descripción del empleo

In Trust We Succeed: Join us as a Social Media Manager!

WeTrade Global, established in 2015, is an award-winning broker dedicated to cultivating confidence and trust among traders worldwide by offering a diverse range of financial products. We are still expanding globally, committed to bringing innovative solutions and new opportunities to traders around the world.

About the Role

We're seeking a dynamic and creative Social Media Manager to lead our digital presence across multiple platforms and build strategic partnerships with trading industry influencers. This role combines hands-on content creation, community management, and high-level influencer relationship development to elevate our brand in the LATAM market.

Key Responsibilities:

Social Media Management (70%)

Platform Management

• Develop and execute comprehensive social media strategies across Instagram, Facebook, TikTok, YouTube, X (Twitter), Discord, and Twitch
• Create, schedule, and publish engaging content tailored to each platform's unique audience and best practices
• Monitor, respond to, and engage with community members across all channels in a timely and authentic manner
• Analyze performance metrics and provide regular reports with actionable insights and recommendations
• Stay current with platform algorithm changes, emerging trends, and new features

Content Creation

• Record and edit short-form videos and interviews during offline events, conferences, and meetups
• Capture behind-the-scenes content that humanizes the brand and showcases company culture
• Develop compelling copy in Spanish that resonates with our target audience
• Coordinate with design team for graphics, animations, and other visual assets
• Maintain a consistent brand voice and visual identity across all platforms

Community Building

• Foster and grow engaged communities on Discord and Twitch
• Moderate discussions and ensure positive, inclusive community environments
• Identify and amplify user-generated content and success stories
• Plan and execute community engagement campaigns and initiatives

Influencer Partnership Development (30%)

• Research and identify relevant trading industry influencers, content creators, and thought leaders in the LATAM market
• Develop and maintain a database of potential influencer partners with audience analysis and engagement metrics
• Proactively prospect and initiate contact with influencers aligned with brand values and target demographics

Relationship Management

• Build and nurture long-term relationships with influencers and their management teams
• Negotiate partnership terms, deliverables, and compensation structures
• Coordinate collaboration campaigns from concept through execution
• Track and measure ROI of influencer partnerships

Campaign Execution

• Brief influencers on brand guidelines, campaign objectives, and key messages
• Oversee content approval processes and ensure brand alignment
• Manage contracts, payments, and legal requirements for influencer collaborations

Requirements:

• Experience: 3–5 years of proven experience managing social media for brands or agencies. Experience with trading, finance, or fintech brokers is highly desired.
• Language & Market: Mandatory bilingual fluency in English and Spanish (written and verbal), coupled with strong cultural awareness for the LATAM markets.
• Portfolio: Mandatory submission showcasing successful, results-driven social media campaigns.
• Work Style: Ability to thrive and work independently in a fast-paced, remote environment.
• Full-Spectrum Platform Expertise: Deep understanding of best practices across Instagram, Facebook, TikTok, YouTube, X, Discord, and Twitch.
• Community Management: Proven experience building, managing, and moderating communities (especially on Discord and/or Twitch).
• Content Production: Demonstrated skills in video recording and basic editing (mobile/camera, using tools like CapCut/Premiere) and proficiency with basic graphic design (Canva).
• Analytics & Paid Media: Proficiency with social media management tools (Hootsuite/Buffer/ Sprout Social) and a strong understanding of analytics and paid social advertising (Google Analytics, native platform insights).
• Influencer Relations: Strong negotiation, relationship-building skills, and experience managing content creators/influencers (existing network a plus).
• Organization: Strong organizational and project management skills.

Join our globally expanding company and grow with us as we continue to build a future of success, united by our core belief: In Trust We Succeed.

Go Offer is an EdTech company that helps IT professionals from various countries enter the US and European job markets.

We have created an ecosystem that includes:

• AI-powered GoOffer Hub platform for job matching and interview preparation
• Career programs and personal mentorship
• Automated tools for large-scale job searching

About the Position

We are looking for a SMM & Content Manager who will become the voice of Go Offer in the digital space and systematically build our social media presence.

You will create content strategy, extract expertise from the team, package client success stories, and build a community around our brand.

Your Areas of Responsibility

Telegram (main platform)

Content strategy and planning:

• Development and maintenance of content calendar
• Defining topics, formats, and publication frequency
• Balance between educational and sales content

Information gathering and content creation:

• Proactive information gathering from team experts (mentors, coordinators, CEO)
• Conducting interviews with clients for case studies
• Packaging success stories into long-form posts and articles
• Creating educational content about careers, job search, and interviews

Publications and engagement:

• Daily posts (5-7 posts/week)
• Working with comments and feedback
• Monitoring reactions and adjusting strategy

Advertising integrations:

• Finding and purchasing ads in relevant Telegram channels
• Negotiating with channel owners

LinkedIn

Cross-posting and adaptation:

• Adapting content from Telegram for LinkedIn (different tone of voice)
• Publishing articles and posts on behalf of company and CEO
• Translating content to English (with AI assistance + editing)

Instagram

Support and ideas:

• Generating ideas for Stories and Reels
• Partial content assistance
• Coordinating with designer (if creatives needed)

Community Management

Community engagement strategy:

• Developing approaches to audience interaction
• Working with client reviews and case studies

Long-form content and partnerships

Creating in-depth content:

• Writing long-form articles for Telegram, blog, Medium
• Client case studies (from interview to publication)
• Expert articles based on team experience

Partnerships:

• Finding opportunities for guest publications
• Collaborations with other career/EdTech communities

Requirements

Must have:

Experience in SMM and content marketing

• Managing Telegram channels (preferably in EdTech/career niche)
• Experience working with LinkedIn
• Ability to create different content formats (posts, long-form, case studies)

Proactivity and "journalistic" approach

• Ability to extract information from people (interviews, briefings)
• Don\'t wait for content to be given to you — go and gather it yourself
• Know how to ask the right questions to experts

Excellent writing skills (copywriting)

• Lively, engaging style (not AI-generated dryness)
• Ability to package client stories emotionally
• Adapting tone of voice for different platforms

Systematic and organized

• Ability to maintain content calendar
• Capability to work with multiple platforms simultaneously

Nice to have:

Experience in EdTech or career projects

Knowledge of SMM automation (AI tools, schedulers, chatbots)

Basic design skills (Canva, Figma) for creating simple creatives

Experience purchasing ads in Telegram

Experience with partnerships and collaborations

Reports To: Sr Manager, Marketing & Communications

Collaborates With: Creative Team, Product Team, Marketing Operations, Influencer Partners, U.S. Field Teams

Overview

Elektra Go is seeking a bilingual Social Media Manager & Content Creator responsible for managing social media strategy, producing content, developing content calendars and supporting marketing initiatives across all channels. This is a performance-driven role within a fast-paced, agile, start-up environment, where social content and influencer execution must directly contribute to tangible business outcomes. This role owns our influencer program execution and acts as a hybrid content strategist, creator, writer and social media operator. The ideal candidate is highly autonomous, thrives in a lean organization, moves quickly, adapts to shifting priorities, and understands how to build content that not only resonates culturally with the U.S. Hispanic audience but also drives measurable growth for the business.

Key Responsibilities | Position Overview

• Develop and manage social media strategy, content calendars and creative execution across all platforms
• Produce bilingual photo, video and written content that drives awareness, engagement, installs, sign ups and transactions
• Own and manage the influencer and GoPromoters programs end to end, including relationships, deliverables and performance reporting
• Lead all day-to-day community management including responding to comments and messages, protecting brand reputation and escalating issues appropriately
• Write and develop multi-channel content including blogs, emails, push notifications, SMS, PR materials, thought leadership articles and in-app messaging
• Manage the unified content calendar across social, lifecycle communications, blogs, PR and engagement campaigns
• Track, analyze and report on content and influencer performance to inform strategy and improve outcomes
• Collaborate cross-functionally with marketing, product, creative and operations teams to support campaign execution and ensure aligned messaging across channels

Content Creation Social Media & Other Channels

• Write SEO-optimized blog content that supports acquisition, education and organic visibility
• Write performance-driven email, push, SMS and in-app copy for both acquisition and engagement communications
• Create bilingual social media copy for posts, captions, scripts and short-form storytelling aligned to performance goals
• Develop social-specific creative briefs for content, campaigns and influencer deliverables
• Produce and refine social content that aligns with cultural relevance for U.S. Hispanic audiences
• Write and support internal communications and public relations materials including press releases and thought leadership articles
• Manage the unified content calendar across social, email, push, SMS, blogs, PR, campaigns and in-app messaging
• Ensure consistency across all social channels by adhering to brand, voice, tone and compliance guidelines
• Work with the Creative Manager to establish social media style guides, community management guidelines and response frameworks
• Continuously optimize social messaging based on performance insights, audience behavior and platform trends

Influencers Ownership

• Own the influencer program operationally and tactically, including business case development and oversight
• Manage day to day influencer and content creator (UGC) relationships
• Define deliverables and manage timelines for all influencer and creator partners
• Coordinate asset delivery, approvals and content quality with project management and other stakeholders
• Monitor and interpret performance of assets to make real-time decisions
• Develop consistent performance reports that include actionable insights and key performance indicators working with the analytics team
• Recommend new creators, niches and content styles based on performance insights
• Monitor performance against projections to adjust approach accordingly

Cross Functional Coordination

• Coordinate with Marketing Operations to ensure timely communication deliveries of organic content
• Collaborate with design, creative and product teams for content needs
• Identify risks, timing gaps or content delays proactively
• Support campaign execution with aligned social, organic and/or campaign messaging across all channels
• Serve as secondary backup for marketing operations to build and send communications from various in-house platforms

Required Qualifications

• 5+ years of social media experience with a proven track record of channel growth tied to business performance
• Bachelor’s degree in Marketing, Communications, Journalism, English or related field
• Written and verbal proficiency in English and Spanish with strong storytelling skills in both languages
• Expertise across mainstream and emerging social media platforms, with a personal social presence
• Experience producing social content for consumer brands including copywriting, design and video production
• Experience managing influencer programs (micro and macro) and content creator workflows
• Experience writing performance-driven content for blogs, PR, lifecycle messaging or multi-channel campaigns
• Strong mobile-first video editing and design skills
• Highly creative, detail oriented, organized, proactive and able to operate autonomously in a digital environment

Ideal Candidate

• Experience with direct-to-consumer apps, financial services and/or fintech
• Deep understanding of content performance, engagement levers and conversion-centric storytelling
• Able to operate as a hybrid strategist–creator–copywriter–social operator
• Thrives in a lean, fast-moving start-up environment with strong agility and speed to market
• Naturally curious about industry and platform trends with a proactive approach to competitive research and idea generation
• Experience working within highly regulated industries preferred
• Strong collaborator who communicates effectively across teams and functions
• Skilled in using project management tools and maintaining organized workflows
• High emotional intelligence with strong judgment and interpersonal skills
• Ability to tailor messaging effectively for diverse audiences across multi-channel and omni-channel experiences
• Deep understanding of the U.S. Hispanic consumer behavior, cultural nuances and communication styles including audience behaviors, trends and platforms
• Data-informed, capable of translating insights into content and strategy improvements
• Proactive problem solver with a strong sense of ownership
• High level of personal and professional integrity

The Social media agent provides frontline support for consumer inquiries across voice, digital, and social channels. The role ensures timely, accurate, and consistent service, addressing consumer questions, concerns, and complaints while maintaining brand standards and operational efficiency.

Reporting to the Manager, Consumer Engagement Centre, the Consumer Support Representative executes daily operational priorities, resolves routine and moderately complex inquiries, and supports team objectives to deliver a high-quality consumer experience.

The role contributes to a collaborative, consumer-focused environment, ensuring all interactions are handled professionally and efficiently while supporting continuous improvement initiatives and knowledge sharing.

• Handle consumer inquiries accurately and efficiently across multiple channels (phone, chat, email, social).
• Document all interactions, complaints, and actions taken, maintaining up-to-date records.
• Follow standard operating procedures, escalation frameworks, and workflow guidelines.
• Meet individual productivity and service level expectations consistently.
• Deliver empathetic, accurate, and brand-aligned service in every interaction.
• Identify common issues and escalate appropriately to Senior Representatives or Managers.
• Contribute to the quality and accuracy of responses, ensuring customer satisfaction.
• Support routine resolution of complaints and inquiries to enhance loyalty and trust.

USD 18,000 to USD 22,000 salary on a full time, contractor contract

Fully remote working!

Working with globally recognisable brands in US Entertainment

Working with the latest hardware, tech stack and tools

Access to benefits (country dependent)

Who We Are

At Storm Ideas, we supercharge the digital presence of some of the biggest names in US TV and entertainment. Since 2008, our international team has delivered bold, forward-thinking solutions for globally recognised clients.

Whether we're building innovative products, producing high-impact social content, or designing smarter ways for our partners to work—we’re right at the cutting edge of creativity, technology, and automation.

Emerging technologies like Artificial Intelligence present exciting opportunities for us and our clients. As the world adapts, we’re committed to safely exploring the potential advantages of AI, integrating it thoughtfully into our work where possible, and one day guiding our clients through new possibilities when they’re open and ready for them. By tapping into our creativity, expertise, and collaboration, we aim to embrace its potential together. Our vision relies on people who are curious about this technology and excited to take on this challenge!

What You’ll Make Happen

• Placing the client experience at the heart of everything you do
• Coordinating with contacts to ensure social media post dependencies are proactively cleared in a timely manner, and meet client expectations
• Carrying out community engagement across client accounts, interacting and responding to users according to community engagement guidelines
• Delivering strategic social media recommendations on how client needs can best be met
• Scheduling and reviewing content across a variety of social networks and YouTube channels
• Coordinating with Storm Ideas’ content production, copywriting and captioning teams
• Assisting with calendar planning across client accounts
• Researching clients\' shows/movies and carrying out regular account audits
• Conducting regular research on social media platform updates and brainstorming strategies and tactics based on the latest trends and features
• Optimising content for YouTube with effective thumbnails and copy
• Assisting with the setup and documentation of internal processes

Your Expertise

• Good school grades
• Social media-focused, self-starting with ambition to grow
• Ability to prioritise workload and complete tasks to deadlines
• Comfortable stepping beyond the brief and owning projects end-to-end over time
• Unparalleled attention to detail
• Strong organisational skills
• Excellent written and communication skills
• Ability to analyse data qualitatively

What It’s Like to Work Here

Cutting-Edge Tools & Tech

Work with the latest hardware and software—Windows or Mac—so you're always set up to succeed.

Ideas Welcome, Always

We don’t just say we’re open to ideas—we act on them. Your insights can shape how we work across the company.

Fast, Agile, Adaptive

We move like a start-up but with the backing of a larger team. Quick decisions and a responsive culture are the norm.

Incredible Team, Global Reach

Join an international crew of 175+ passionate, talented people. We hire for skill, drive, and authenticity—just be yourself.

Remote-First & Flexible

Your normal workday will start at 9:30am Pacific Time, working either Tuesday to Saturday or Sunday to Thursday as standard. You’ll join three team stand-up meetings each week.

RECRUITMENT PROCESS

First, you will receive questions to answer via a self-recorded video.

If successful, we will invite you to an interview (60 minutes via MS Teams). During the meeting, Bella, our Head of Social Media Management, will get to know you and try to understand if you’d be a good fit for the role, and at the same time answer all your questions.

Following this, there will be a short task to test your attention to detail and communication skills.

There may also be a short (30 minutes via MS Teams) follow-up interview with Duncan, our Chief Content Officer.

And that's it!

• Business Manager

As a highly-regarded high-tech unicorn company, inDrive has been making a positive global impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a global scale.

About the opportunity

We’re looking for a Media Managerto lead inDrive media planning and buying across offline and online channels in Mexico. You’ll be responsible for developing and executing impactful media plans, overseeing campaigns, coordinating with internal teams and media partners, and working closely with the business to drive results.

Responsibilities

• Cost-effective media planning & buying in line with region business & marketing plans (offline + online) for all activations in Mexico
• Work independently to manage and execute media projects
• Analyze marketing briefs and formulate effective media plans
• Oversee and analyze campaign performance, presenting insightful reports on both business & media level results
• Coordinate with different teams and stakeholders for media plan execution
• Maintain relationships with media vendors and partners

Requirements

• At least 4 years of experience with Media (in media agency or on client-side)
• Ability to do the whole planning process independently
• Proficiency in media analytics and planning tools: ability to use the tools available and provide detailed media report with conclusions
• Advanced understanding of various online and offline media channels: different formats available, best fit for different marketing objectives, optimization opportunities
• Expertise in data analysis and interpretation: ability to find the insights to generate business-related hypothesis and explain the details
• Strong presentation skills: experience in building up clear and simple presentation to deliver the key thoughts and ability to present confidently
• Familiarity with advertising trends and innovations: being able to provide recommendation in line with those, to identify the relevant innovations for test
• Proficiency in tracking and optimizing campaign performance: understanding of core and proxy KPIs for each channel and media in total, experience in creating the mid-reports and providing optimization suggestions based on that
• Decision-making: being able to either take decision on their own or always propose a solution
• Problem-solving: focusing not on a problem but on a way to solve
• Collaboration: always finding the best solution for a team, ready to go beyond scope sometimes
• Attention to detail: always understanding what info is required and getting it
• Communication: being able to find an agreement as a team-player
• Time management: setting the priorities clear to ensure tasks delivered on time
• B2+ English and Spanish

We offer

• Be part of a growing and innovative company with a unique approach to ride-hailing
• Have the opportunity to make a significant impact on the company and the industry as a whole
• Grow your skills and experience through challenging and rewarding work, with opportunities for advancement as the company expands