Communications & Engagement Manager

HelloKindred; Ciudad de México; A distancia; MXN 1,101,000 - 1,469,000; Jornada completa

Descripción de la vacante

A global professional services firm is seeking a highly skilled Manager for their Internal Communications and Employee Engagement team. The role focuses on leading content strategy, optimizing communication channels, and managing large-scale projects. Ideal candidates will have 7-10 years of experience and excellent communication skills, while thriving in a hybrid work setup. The position is based in Mexico City, offering an opportunity to influence organizational communication strategies.

Formación

• 7-10 years of experience in a similar role with increasing responsibility.
• Built-in curiosity and highly proactive.
• Professional gravitas to advise senior leaders.

Responsabilidades

• Lead content strategy and creation for internal communications.
• Optimize communication channels as the author for the DAILY platform.
• Manage stakeholder expectations and communications.

Conocimientos

Strong writing and verbal communication skills

Ability to lead multiple projects

Proficiency with digital communication tools

Strong interpersonal and relationship-building skills

Ability to analyze data and metrics

Herramientas

MSFT SharePoint

MSFT Teams

Canva

MSFT Co-Pilot

Descripción del empleo

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better.We do this by disrupting traditional employment barriers –connecting ambitious talent to flexible opportunities with trusted brands.

Job Description

Anticipated Contract End Date/Length:3 months with potential to extend or convert to perm.
Work set up: Remote (will switch to hybrid if the role converts to perm)

Our client, a global professional services firm, is seeking a highly skilled and experienced Manager to join their Internal Communications and Employee Engagement team. The ideal candidate will be responsible for leading content strategy and creation, optimizing and integrating communication channels, and managing large-scale communication projects or programs. This role requires advanced knowledge of diverse audience needs, the ability to manage stakeholder expectations and communications, and the capability to develop communication strategies aligned with business goals.

What you will do:

• Apply advanced writing, editing, and presentation skills when communicating with stakeholders and leaders.
• Optimize and integrate communication channels, with primary responsibility as author and expert for the DAILY platform (intranet and social channel).
• Lead content strategy and creation.
• Lead large-scale communication projects such as All Hands/Town Hall meetings or enterprise-wide programs.
• Lead adoption and integration of new technologies while maintaining familiarity with digital communication tools and platforms (Outlook/DLs, MSFT SharePoint, surveys, MSFT Teams/Teams Live, MSFT Forms, MSFT Co-Pilot, Canva, digital screens).
• Understand and apply advanced measurement techniques to evaluate communication effectiveness.
• Demonstrate advanced knowledge of diverse audience needs.
• Proactively manage stakeholder expectations and communications.
• Thrive within a globally distributed team serving multiple business partners and other intersecting teams.
• Act on own initiative within the scope of the role, knowing when to seek guidance or escalate. Be available to junior team members to provide feedback and support.
• Lead cross-functional teams and provide strategic direction.
• Develop communication strategies aligned with business goals.

Qualifications

• Proven experience (minimum 7-10 years) in a similar role with increasing responsibility.
• Strong writing and verbal communication skills.
• Ability to lead multiple projects and meet deadlines.
• Built-in curiosity and highly proactive.
• Proficiency with digital communication tools and platforms.
• Strong interpersonal, collaborative, and relationship-building skills.
• Ability to analyze data and metrics to improve communication strategies.
• Professional gravitas with a degree of comfort providing advice and guidance with senior leaders.
  

Additional Information

Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship.

We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted.

HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.