Chief Steward

Hilton; Región Costa Norte; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A prominent global hospitality company is seeking a Chief Steward to lead the Back of House team and uphold high cleanliness standards. The ideal candidate will manage team training, ensure compliance with health and safety guidelines, and maintain equipment and cleanliness across food outlets. Strong organizational and communication skills are essential, as well as experience in a supervisory role, preferably within the hotel or leisure industry. Join a team dedicated to delivering exceptional guest experiences.

Formación

• Good organisational and planning skills are essential.
• Strong communication skills needed to interact with team members.
• Ability to work well under pressure in a fast-paced environment.

Responsabilidades

• Run the Back of House Department efficiently with high standards.
• Manage, train, and develop the Back of House team.
• Oversee cleanliness of all food and beverage outlets.

Conocimientos

Organisational skills

Communication skills

Ability to work under pressure

Teamwork

Flexibility

Relationship building

Educación

High school certificate or equivalent

Descripción del empleo

A Chief Steward trains, supports, and motivates the Back of House Team to deliver an excellent Guest and Member experience while managing cleaning schedules, moving and storing necessary equipment, and observing safety guidelines.

Responsibilities

• Run the Back of House Department efficiently and to consistent high standards
• Manage, train and develop the Back of House team
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
• Ensure the flow and supply of operating equipment's meets bar, banqueting and restaurant requirements
• Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
• Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
• Identify and develop new revenue opportunities
• Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders
• Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
• Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
• Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
• Assist in the location, movement and storage of operational equipment
• Assist in the stock take of equipment and other items as required
• Work with all departments to ensure items that are required for service are available when needed
• Ensure team members adhere to all Health and Safety and Hygiene Regulations
• Carry out any other reasonable task set by the Hotel's Management

Qualifications

• Good organisational and planning skills
• Good communication skills
• Ability to work under pressure
• Ability to work on their own or in teams
• Flexibility to respond to a range of various work situations
• A passion for building excellent relationships with colleagues

Preferred

• A high school certificate or equivalent and any other related qualifications
• Previous experience in supervisory role
• Experience in hotel / leisure industry

About Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!