Chief Steward

Hilton; Estado de México; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading global hospitality company is seeking a Chief Steward to oversee Back of House operations. This role involves managing the cleaning schedules, training and developing the team, and ensuring compliance with health and safety regulations. Ideal candidates will have good organizational and communication skills, along with experience in a supervisory position. Join us in delivering exceptional guest experiences and maintaining operational excellence.

Formación

• Good organizational and planning skills.
• Good communication skills.
• Ability to work under pressure.
• Flexibility to respond to various work situations.

Responsabilidades

• Run the Back of House Department efficiently.
• Manage, train and develop the Back of House team.
• Ensure cleanliness and compliance with health standards.
• Report equipment issues to relevant managers.

Conocimientos

Organizational skills

Communication skills

Ability to work under pressure

Ability to work in teams

Flexibility

Educación

High school certificate or equivalent

Related qualifications

Descripción del empleo

Chief Steward

Chief Steward trains, supports, and motivates the Back of House Team to deliver an excellent Guest and Member experience while managing cleaning schedules, moving and storing necessary equipment, and observing safety guidelines.

What Will I Be Doing?

As a Chief Steward, you are responsible for training, supporting and motivating the Back of House Team to deliver an excellent Guest and Member experience. You will also manage cleaning schedules, observe COSHH and Hilton Hotel Health and Safety Manual guidelines, and ensure that machinery is operated properly, efficiently and is moved, stored and available when needed. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Run the Back of House Department efficiently and to consistent high standards
• Manage, train and develop the Back of House team
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
• Ensure the flow and supply of operating equipment’s meets bar, banqueting and restaurant requirements
• Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
• Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
• Identify and develop new revenue opportunities
• Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders
• Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
• Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
• Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
• Assist in the location, movement and storage of operational equipment
• Assist in the stock take of equipment and other items as required
• Work with all departments to ensure items that are required for service are available when needed
• Ensure team members adhere to all Health and Safety and Hygiene Regulations
• Carry out any other reasonable task set by the Hotel's Management

What Are We Looking For?

A Chief Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and planning skills
• Good communication skills
• Ability to work under pressure
• Ability to work on their own or in teams
• Flexibility to respond to a range of various work situations
• A passion for building excellent relationships with colleagues

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A high school certificate or equivalent and any other related qualifications
• Previous experience in a supervisory role
• Experience in hotel / leisure industry

What Will It Be Like to Work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its range of properties. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!