Cancun-Based Travel Contact Center Executive

Hotelbeds; Cancún; Presencial; MXN 465,000 - 839,000; Jornada completa

Descripción de la vacante

Join a dynamic team at a leading travel services provider as a Contact Center Executive in Cancún. This role is perfect for passionate customer service professionals who excel in communication and creative thinking. You will support clients by managing bookings and addressing inquiries, ensuring a seamless experience for travelers. Enjoy working in an innovative, multicultural environment with opportunities for career growth. If you thrive in a fast-paced setting and are eager to make a difference in the travel industry, this is the role for you!

Servicios

Attractive benefits package

Innovative and engaging environment

Career development opportunities

Multicultural workplace

Formación

• Strong customer service skills with a focus on communication and creative thinking.
• Detail-oriented and able to maintain enthusiasm throughout shifts.

Responsabilidades

• Engage callers professionally and provide accurate information.
• Monitor bookings and respond to online/email requests promptly.

Conocimientos

Customer Service

Verbal Communication

Written Communication

Listening Skills

Creative Thinking

Herramientas

Microsoft Office

Back Office System

Descripción del empleo

Join a dynamic team at a leading travel services provider as a Contact Center Executive in Cancún. This role is perfect for passionate customer service professionals who excel in communication and creative thinking. You will support clients by managing bookings and addressing inquiries, ensuring a seamless experience for travelers. Enjoy working in an innovative, multicultural environment with opportunities for career growth. If you thrive in a fast-paced setting and are eager to make a difference in the travel industry, this is the role for you!