Business Operations Analyst

Paystand; Hermosillo; Presencial; MXN 552,000 - 922,000; Jornada completa

Descripción de la vacante

A leading fintech company is seeking a Business Operations Analyst in Hermosillo to drive analytics in payment economics. This mid-level position demands expertise in data analysis, SQL, and BI tools. Responsibilities include monitoring payment performance and developing financial models to optimize business operations. Candidates should be fluent in both Spanish and English and have experience in fintech environments. Join a team that values innovation and growth.

Servicios

Generous PTO and sick leave

Free snacks and paid lunches

Major Medical Health Insurance

Food vouchers

Stock options

Growth opportunities

Formación

• 2–4 years in analytics, business operations, or data-focused roles.
• Experience in fintech or payments environments preferred.
• Proven ability to write and optimize SQL queries.

Responsabilidades

• Build and maintain dashboards tracking key payment KPIs.
• Develop and maintain financial models forecasting payment costs.
• Collaborate with Product and Engineering on insights for reporting.

Conocimientos

Analytical problem-solving skills

Understanding of unit economics

Large dataset comfort

Communication skills

Fluency in Spanish

Fluency in English

Educación

Bachelor’s degree in Data Science or related field

Herramientas

SQL

BI tools (Looker, Tableau, etc.)

Python

R

Descripción del empleo

At Paystand, we’re not just another fintech company—we’re trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we’re leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we’re among the fastest-growing companies reshaping the future of finance.

Our Expanding Ecosystem: Paystand isn’t just a company—it’s a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we’re building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide.

Why Paystand?

What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses.

Why We Do It: We’re driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.

How We Do It: As change-makers in the DeFi movement, we don’t just follow trends—we set them. If you’re passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact.

Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution.

Role At A Glance

We are seeking a Business Operations Analyst – Payment Economics & Insights to join our Payment Business Strategy organization in Guadalajara or Hermosillo, Mexico.

This mid-level role focuses on driving visibility and insight into the economics of Paystand’s payment network. You will own the analytics, dashboards, and forecasting models that measure and improve payment performance, vendor efficiency, and margin outcomes.

You’ll use data to help shape how we scale our payments business — leveraging automation and AI-driven analytics to detect anomalies, optimize performance, and uncover opportunities for margin expansion. This is an ideal role for someone passionate about combining data, automation, and applied AI to drive measurable business impact in a fast-growing fintech environment.

Key Responsibilities

Payment Analytics & Monitoring

• Build and maintain dashboards that track key payment KPIs such as margin, success rates, vendor costs, and latency.
• Leverage SQL, BI tools, and AI-assisted analysis to identify anomalies, cost inefficiencies, or vendor underperformance.
• Develop monitoring frameworks and automated alerting systems that provide real-time visibility into payment economics.
• Collaborate with Data Engineering to embed AI-enabled or automated reporting into core business workflows.

Forecasting & Financial Modeling

• Develop and maintain financial and operational models that forecast payment costs, margin trends, and vendor performance.
• Support scenario analysis for vendor, regulatory, or operational changes affecting unit economics.
• Quantify the financial impact of routing, retry, and processor decisions.
• Partner with the Head of Payment Strategy to produce executive-ready reports and trend analyses for performance reviews.

Operational Enablement

• Partner with Product and Engineering to translate insights into system logic and automated reporting.
• Collaborate with Finance and Data teams to ensure consistent definitions, accuracy, and data integrity.
• Document methodologies, metrics, and logic behind forecasting and margin tracking models.
• Identify opportunities to automate recurring analysis and leverage AI tools to improve speed, accuracy, and scale.
  

Qualifications

Education

• Bachelor’s degree in Data Science, Industrial Engineering, Economics, Finance, Computer Science, or a related analytical field.

Experience

• 2–4 years in analytics, business operations, or data-focused roles.
• Experience working in fintech, SaaS, or payments environments preferred.
• Proven ability to write and optimize SQL queries across large datasets.
• Hands‑on experience with BI tools (Looker, Metabase, Tableau, or Power BI).
• Familiarity with Python or R for automation, anomaly detection, or AI‑assisted analysis is a plus.
• Experience applying AI or automation tools (e.g., anomaly detection, LLM‑based insight generation, predictive modeling) is a strong plus.

Skills

• Strong analytical and quantitative problem-solving skills.
• Understanding of unit economics, payment data structures, and vendor cost models.
• Comfort with large datasets, data modeling, and trend forecasting.
• Excellent communication skills for presenting insights clearly to technical and business stakeholders.
• Fluent in Spanish and English (written and spoken).
  

Location Requirements

• Must reside in Guadalajara, Jalisco, or Hermosillo, Sonora.
• Occasional travel within Mexico or internationally as needed.
  

Preferred Qualities

• Curiosity for understanding how payments infrastructure drives business value.
• Passion for using AI and automation to enhance data workflows and operational efficiency.
• Proactive and detail‑oriented, with a bias toward experimentation and continuous improvement.
• Comfortable operating cross-functionally and managing multiple analytical workstreams.
• Eager to grow within a fast‑paced, data‑driven fintech environment.
  

Benefits

• Enjoy generous PTO and sick leave, because we believe in balance.
• Fuel your days with free snacks and paid lunches in the office.
• We've got your health covered with Major Medical Health Insurance.
• Stay nourished with food vouchers and plan for your future with savings funds.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.

We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.

More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.

We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.

Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.

All roles are on-site only. Only English resumes will be considered.
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