Business and Sales Analyst

North American Production Sharing de México, S.A. de C.V.; Tijuana; Presencial; MXN 546,000 - 729,000; Jornada completa

Descripción de la vacante

A North American company in Tijuana seeks a Business and Sales Analyst to support the Sales team with administrative, operational, and client coordination tasks. Responsibilities include managing sales documentation, coordinating with client onboarding teams, and preparing sales proposals. The ideal candidate has a Bachelor's degree and 2–4 years of relevant experience, with strong organizational skills and proficiency in CRM systems. This role is essential for ensuring smooth sales processes and effective client communication.

Formación

• 2–4 years of experience in a sales support, coordination, or administrative role.
• Strong verbal and written communication skills in English; additional languages are a plus.
• Professional, proactive, and service-oriented attitude.

Responsabilidades

• Provide day-to-day administrative and operational support to the Sales team.
• Manage and maintain accurate sales documentation and client records.
• Coordinate with client onboarding and servicing teams for seamless transitions.
• Support preparation of proposals, presentations, and sales reports.
• Conduct lead research and prospect identification using CRM tools.

Conocimientos

Organizational skills

Communication skills

Proactive attitude

Customer-focused mindset

Educación

Bachelor’s degree in Business, Communications, Marketing, or related field

Herramientas

CRM systems (Zoho, Salesforce)

Microsoft Office Suite

LinkedIn Sales Navigator

Descripción del empleo

The Business and Sales Analyst plays a key role in supporting the Sales team through administrative, operational, and client coordination tasks. This position ensures efficient communication between sales representatives, clients, and internal teams, contributing to smooth onboarding processes, accurate documentation, and consistent post‑sale support. The ideal candidate is highly organized, detail‑oriented, and proactive, with strong communication skills and a customer‑focused mindset.

Key Responsibilities

• Provide day‑to‑day administrative and operational support to the Sales team.
• Manage and maintain accurate sales documentation and client records to ensure portfolio integrity.
• Coordinate with client onboarding and servicing teams to facilitate seamless transitions and post‑sale processes.
• Support the preparation of proposals, presentations, and sales reports using Microsoft Office tools.
• Update and track client data and activities in CRM systems (Zoho, Salesforce).
• Conduct lead research and prospect identification using LinkedIn Sales Navigator or other tools.
• Assist in tracking project timelines, deliverables, and follow‑ups.
• Communicate effectively with internal departments to ensure timely responses to client needs.
• Uphold confidentiality and secure handling of all client and company documentation.
• Contribute to the continuous improvement of sales processes and administrative workflows.

Qualifications & Requirements

• Bachelor’s degree in Business, Communications, Marketing, or a related field — or equivalent professional experience.
• 2–4 years of experience in a sales support, coordination, or administrative role.
• Excellent organizational and project management skills with attention to detail.
• Strong verbal and written communication skills in English (additional languages are a plus).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience using CRM platforms (Zoho, Salesforce) and lead generation tools.
• Professional, proactive, and service‑oriented attitude.