Billing & Customer Care Specialist (Statements)

Spoton : Corporate; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading payment solutions provider in Xico, Mexico is looking for a Statements & Billing Representative. This role requires excellent communication skills and the ability to manage billing inquiries effectively. The ideal candidate will have a strong background in customer service and be proficient in English. SpotOn offers competitive compensation including a base salary of $18, performance bonuses, and comprehensive benefits including gym membership and insurance plans. Join a company committed to helping local businesses succeed.

Servicios

Competitive Compensation

Performance Bonus

Food vouchers

Gym membership

Vision and dental insurance

Life insurance

Two days off per week

Formación

• Advanced English (C1 level) proficiency is required.
• 1-3 years customer service experience preferred.
• Experience in banking, finance, or payments is a plus.

Responsabilidades

• Manage and resolve billing inquiries accurately and efficiently.
• Provide clear communication for customer service.
• Build strong relationships with clients and colleagues.

Conocimientos

Outstanding interpersonal abilities

Excellent communication skills

Strong problem-solving experience

Basic math skills

Educación

High school diploma or equivalent

Descripción del empleo

A leading payment solutions provider in Xico, Mexico is looking for a Statements & Billing Representative. This role requires excellent communication skills and the ability to manage billing inquiries effectively. The ideal candidate will have a strong background in customer service and be proficient in English. SpotOn offers competitive compensation including a base salary of $18, performance bonuses, and comprehensive benefits including gym membership and insurance plans. Join a company committed to helping local businesses succeed.