Bilingual Tour Desk & Guest Services Specialist

Marriott Vacations Worldwide; Baja California Sur; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading hospitality company in Baja California Sur is seeking a Tour Desk Coordinator to oversee operations involving guest interactions and tour bookings. The ideal candidate is bilingual, possesses strong computer skills, and excels in customer service. Responsibilities include coordinating daily operations, maintaining schedules, and ensuring compliance with company standards. This position offers a competitive salary and opportunities for professional development.

Servicios

Competitive salary

Superior benefits

2 days off per week

Professional development opportunities

Good work environment

Formación

• Ability to solve problems and deal with varying situations.
• Excellent customer service and communication skills.

Responsabilidades

• Coordinate the daily operations of the Tour Desk.
• Ensure data accuracy and communicate effectively with team members.
• Monitor daily tour activity and maintain schedules.

Conocimientos

Bilingual proficiency (English and Spanish)

Computer literacy including Microsoft Office

Mathematical skills

Descripción del empleo

A leading hospitality company in Baja California Sur is seeking a Tour Desk Coordinator to oversee operations involving guest interactions and tour bookings. The ideal candidate is bilingual, possesses strong computer skills, and excels in customer service. Responsibilities include coordinating daily operations, maintaining schedules, and ensuring compliance with company standards. This position offers a competitive salary and opportunities for professional development.