Bilingual Soft Collections Agent - Inbound (EN/ES)

Recluta Agencia; Tijuana; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A call center agency in Tijuana is seeking a Bilingual Soft Collections Agent for a department store debt campaign. In this role, you will assist clients in collecting their overdue payments through inbound calls, with no cold calling required. The ideal candidate must possess strong bilingual skills, experience in customer service, and preferably in collections. This position offers a competitive salary and benefits in a comfortable work environment.

Servicios

Comfortable Office and Work Location

Bonuses and Incentives

$200 Monthly Incentive

Formación

• Must have 80% spoken and written proficiency in English.
• Experience in customer service is required.
• Preferable to have collections experience.
• Availability for scheduling is necessary.

Responsabilidades

• Assist customers with their store credit debt.
• Collect payments for accounts.
• Handle incoming calls from clients.

Conocimientos

80% Spoken and Written English

Customer Service Experience

Collections Experience

Schedule Availability

Descripción del empleo

A call center agency in Tijuana is seeking a Bilingual Soft Collections Agent for a department store debt campaign. In this role, you will assist clients in collecting their overdue payments through inbound calls, with no cold calling required. The ideal candidate must possess strong bilingual skills, experience in customer service, and preferably in collections. This position offers a competitive salary and benefits in a comfortable work environment.