Bilingual CX Specialist (Inbound) – Growth & Training

Importante empresa del sector; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A significant customer service company in Mexico City is seeking a Bilingual CX Specialist to provide excellent inbound customer support. This full-time role offers a supportive work environment and opportunities for professional growth. Ideal candidates will possess advanced English skills and at least one year of customer service experience in a call center. The company values diversity and inclusion and aims to create a positive workplace culture. Apply today and join a team that values your contributions.

Servicios

Competitive salary with a fixed monthly bonus

Full legal benefits from day one

100% paid training and continuous support

Real opportunities for growth and career development

Ongoing learning and skill-building programs

Discounts and partnerships with universities, retail brands, and entertainment services

Formación

• Advanced conversational English (assessment required).
• At least 1 year of customer service experience in a call center.
• Strong communication skills, a positive attitude, and a sense of responsibility.

Responsabilidades

• Taking customer calls and providing friendly, professional support.
• Helping customers with questions related to financial and retail services.
• Finding clear solutions that create a positive experience.
• Working closely with a collaborative, service-focused team.
• Representing our clients with confidence and care.

Educación

College degree in progress, incomplete, or completed

Descripción del empleo

A significant customer service company in Mexico City is seeking a Bilingual CX Specialist to provide excellent inbound customer support. This full-time role offers a supportive work environment and opportunities for professional growth. Ideal candidates will possess advanced English skills and at least one year of customer service experience in a call center. The company values diversity and inclusion and aims to create a positive workplace culture. Apply today and join a team that values your contributions.