Bilingual Customer Support Specialist — Growth & Perks

Cart.com; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading e-commerce company in Mexico City is looking for enthusiastic, bilingual individuals to fill an entry-level position in customer support. The role involves providing post-purchase assistance through various communication channels while ensuring positive customer experiences. Ideal candidates will possess strong communication skills and a passion for service. This opportunity offers competitive pay, bonuses, and growth potential within the company as it expands its team and services.

Servicios

Competitive salary up to $15,000 MXN

Paid training and hiring bonus

Performance bonuses up to 30%

Food vouchers and vacation bonuses

Comprehensive life and medical insurance

Growth opportunities

Formación

• Bilingual in English and Spanish.
• Strong communication skills.
• Ability to work in a fast-paced environment.

Responsabilidades

• Provide exceptional support post-purchase to customers via various channels.
• Solve problems quickly and maintain positive customer interactions.
• Collaborate with internal teams to deliver effective solutions.
• Maintain accurate records of customer interactions.
• Create memorable experiences by building genuine connections.

Descripción del empleo

A leading e-commerce company in Mexico City is looking for enthusiastic, bilingual individuals to fill an entry-level position in customer support. The role involves providing post-purchase assistance through various communication channels while ensuring positive customer experiences. Ideal candidates will possess strong communication skills and a passion for service. This opportunity offers competitive pay, bonuses, and growth potential within the company as it expands its team and services.