Bilingual Customer Service Agent

Call Center Hrbp; Xico; Híbrido; MXN 50,000 - 200,000; A tiempo parcial

Descripción de la vacante

Una empresa de atención al cliente está buscando un Agente de Servicio al Cliente Bilingüe en México. La posición implica manejar llamadas entrantes, proporcionar soluciones a los clientes y mantener registros exactos. No se requiere experiencia previa, ya que se ofrece capacitación 100% paga. Ideal para estudiantes o profesionales que buscan flexibilidad laboral, con oportunidades de avance en carrera y beneficios como vales de comida y programas educativos. Se requiere dominio del inglés conversacional-avanzado.

Servicios

Estabilidad laboral

Horarios de trabajo flexibles

Vales de comida

Capacitación continua

Formación

• Dominio del inglés hablado y escrito.
• No se requiere experiencia previa, se ofrece entrenamiento pagado.
• Persona con enfoque en el servicio al cliente.

Responsabilidades

• Manejar llamadas entrantes y consultas de clientes.
• Proporcionar soluciones efectivas a los problemas de los clientes.
• Mantener registros precisos de las interacciones con los clientes.

Conocimientos

Inglés Conversacional-Avanzado

Trabajo en equipo

Enfoque centrado en el cliente

Solución de problemas

Educación

Media Superior

Descripción del empleo

• Vacante para la empresa Call Center HRBP en Iztapalapa, Ciudad de México
• Position: Bilingual Customer Service Agent (Conversational - Advanced English)
• Job Type: Part-time or Full-time
• Location: On-site or Hybrid (Depending on the Region)
• Required Language: Conversational-Advanced English

About the Role

Join a dynamic and fast-paced environment where you will interact with customers from the United States and Canada, providing them with outstanding support.

Bilingual Customer Service Agent

No prior experience is required! We provide comprehensive, 100% paid training to equip you with the skills needed for success.

Key Responsibilities

• Handle inbound calls and customer inquiries efficiently.
• Provide clear and effective solutions to customer concerns.
• Maintain accurate records of customer interactions in internal systems.
• Ensure a positive customer experience by demonstrating professionalism and problem-solving skills.

Why Join Us?

Legal and superior benefits

• Job stability and security.
• Flexible work schedules, making it an ideal opportunity for students.
• Meal vouchers and savings fund for additional financial perks.
• On-site cafeteria service for your convenience.
• Exclusive partnerships with top educational institutions for career growth opportunities.
• Ongoing professional training and development to help you enhance your skills.
• Clear career advancement opportunities growing into leadership roles.
• And much more!

Who We Are Looking For

• Individuals with a strong command of English (spoken and written).
• Students or professionals seeking part-time or full-time work.
• Team players with a customer‑centric approach and excellent problem‑solving skills.

Our Hiring Process

• Submit your details and schedule a virtual or in-person interview.
• English Proficiency Check: A short assessment to confirm your language skills.
• 100% Paid Training: Get fully prepared to handle processes and customer interactions with confidence.
• Be Part of Our Team!

If you're looking for a stable job with long-term career potential and an environment that values your bilingual skills, this is the opportunity for you!

Nível de educação deseada: Media Superior

Nível de experiência deseada: Nível Inicial

Función departamental: Atención al cliente

Industria: Call Centers / Telemarketing

Habilidades

• bilingual job
• call center position
• b2 english
• customer care
• servicio al cliente