Bilingual Call Center Pro — Customer Support

Medium; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A global BPO leader is seeking a Bi-Language Call Center Agent for a full-time role in Mexico, Tamaulipas. This position involves handling customer inquiries, order resolution, and providing accurate product information. Ideal candidates will excel in written and verbal communication with a strong customer service background. Training and flexibility in managing tasks are crucial for success. Competitive salary of $7.20 - $7.49 per hour with the potential for professional growth in a supportive environment.

Formación

• Must have at least 6 months of experience in a customer service role.
• Demonstrated ability to communicate clearly and effectively.
• Strong attention to detail and proficient problem-solving skills.

Responsabilidades

• Handle order entry and resolution professionally.
• Respond promptly to inquiries and provide accurate information.
• Effectively manage time and prioritize tasks.

Conocimientos

Customer service experience

English proficiency level - C1

Written communication skills

Telephone etiquette

Time management

Basic computer skills

Descripción del empleo

A global BPO leader is seeking a Bi-Language Call Center Agent for a full-time role in Mexico, Tamaulipas. This position involves handling customer inquiries, order resolution, and providing accurate product information. Ideal candidates will excel in written and verbal communication with a strong customer service background. Training and flexibility in managing tasks are crucial for success. Competitive salary of $7.20 - $7.49 per hour with the potential for professional growth in a supportive environment.