Bilingual Call Center Pro — Customer Support

Medium; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading outsourcing company is seeking a Bi-Language Call Center Agent in Mexico City. This full-time position involves handling customer service responsibilities primarily in English, focusing on order resolution and effective communication. Ideal candidates should have at least 6 months of experience in customer service, possess excellent telephone etiquette, and be able to manage tasks efficiently. The role offers $7.20 to $7.49 an hour with necessary training provided to develop skills.

Formación

• At least 6 months experience in a customer service role, 1 year preferred.
• Strong prioritization skills and adaptability.
• Basic computer and keyboarding skills.

Responsabilidades

• Handle order entry and resolution with precision.
• Respond promptly to customer inquiries and resolve issues.
• Manage time effectively and prioritize tasks.

Conocimientos

Customer service experience

English proficiency - C1

Telephone etiquette

Written communication skills

Critical thinking

Descripción del empleo

A leading outsourcing company is seeking a Bi-Language Call Center Agent in Mexico City. This full-time position involves handling customer service responsibilities primarily in English, focusing on order resolution and effective communication. Ideal candidates should have at least 6 months of experience in customer service, possess excellent telephone etiquette, and be able to manage tasks efficiently. The role offers $7.20 to $7.49 an hour with necessary training provided to develop skills.