Banquet Manager

Hilton Worldwide, Inc.; Corral del Risco; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global hospitality company is seeking an experienced Banquet Manager to oversee event operations at Conrad - Punta de Mita. The Banquet Manager will ensure exceptional guest experiences, manage banquet staff, and optimize sales. The ideal candidate should have managerial experience in the hotel or events sector, strong leadership skills, and a degree in Hotel Management or equivalent. This role offers a dynamic environment with a focus on delivering exceptional service.

Formación

• Strong knowledge of the hotel, leisure, and service sector.
• Proven success in managing conference and banqueting operations.
• Exceptional leadership to create a winning team.

Responsabilidades

• Manage all banquets and events.
• Maintain exceptional customer service.
• Evaluate guest satisfaction for improvement.
• Propose enhancements for conference and banqueting operations.
• Optimize sales and control costs.
• Ensure continuous staff training.
• Handle staff performance issues.

Conocimientos

Exceptional communication skills

Leadership skills

Knowledge of hotel and service sector

Customer loyalty building

Educación

Degree or diploma in Hotel Management or equivalent

Descripción del empleo

Banquet Manager (HOT0C529)

Job Number: HOT0C529

Work Location

Conrad - Punta de Mita, Carretera Punta Mita Sayulita Km 2, Litibu 63734

An experienced Banquet Manager will oversee all banquet and event operations in the hotel, ensuring exceptional guest experiences, optimizing sales, and aligning staffing with demand.

Responsibilities

• Manage all banquets and events.
• Maintain exceptional customer service.
• Evaluate guest satisfaction to drive continuous improvement.
• Propose ideas to enhance the range and quality of conference and banqueting operations.
• Optimize sales, contain costs, and identify areas for action.
• Maintain strong communication and relationships with hotel areas, external customers, and suppliers.
• Ensure continuous training of staff.
• Conduct communication meetings and generate post‑meeting minutes.
• Handle staff performance issues in compliance with company policies.
• Recruit, manage, train, and develop the banquet team.
• Comply with hotel security, fire regulations, and all health and safety legislation.

Qualifications

• Strong knowledge of the hotel, leisure, and service sector.
• Proven success in conference and banqueting operations, delivering profit, controlling costs, and building customer loyalty.
• Exceptional communication skills.
• Exceptional leadership skills to create a winning team.
• Managerial experience in hotel or events centre conference and banqueting operations.

Preferred Qualifications

• Degree or diploma in Hotel Management or equivalent.
• Passion for delivering exceptional guest service.

Working for Hilton

Hilton is the leading global hospitality company, spanning luxurious full‑service hotels, resorts, extended‑stay suites, and mid‑priced hotels. For nearly a century, Hilton has offered travelers the finest in accommodations, service, amenities, and value. Hilton continues its tradition of providing exceptional guest experiences across its global brands, guided by the vision “to fill the earth with the light and warmth of hospitality.” The amazing Team Members are at the heart of all this.