BANAMEX_Especialista en detección de piezas falsas

PowerToFly; Ciudad de México; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

Una empresa financiera busca un/a Ops Support Specialist 3 para brindar apoyo en operaciones, garantizar la precisión en el manejo de cuentas y documentación. El candidato ideal deberá tener un bachillerato, habilidades numéricas, y al menos un año de experiencia en un rol similar. Se valorarán habilidades en comunicación y capacidad para trabajar en equipo. Esta posición es presencial, de lunes a viernes, con un horario de 9 a 18 h.

Formación

• 1 año de experiencia relevante en apoyo de operaciones.
• Habilidades informáticas y de mecanografía competentes.
• Capacidad para adaptarse rápidamente a la tecnología.

Responsabilidades

• Documentar procesos de manera precisa y seguir procedimientos establecidos.
• Identificar brechas en procesos que requieren escalamiento.
• Asegurar el manejo preciso y oportuno de cuentas.

Conocimientos

Habilidades de comunicación escrita y oral

Habilidades numéricas

Adaptabilidad a nuevas tecnologías

Trabajo en equipo

Educación

Bachillerato concluido

Herramientas

EXCEL básico

Descripción del empleo

The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
• Identify process gaps requiring escalation, offering potential solutions
• Assist with inventory management and workflow needs as dictated through risk priority and service level
• Support a range of products and services
• Analyze problems and formulate solutions through research and investigation
• Navigate, test and execute moderately complex databases, spreadsheets, and systems
• Ensure accurate and timely account handling
• Assist in activities that help reduce organizational impact and/or loss
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1 year of relevant experience
• Proficient computer and typing skills
• Ability to adapt to new technology quickly and seamlessly
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with others to complete assigned tasks

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

PARA LO POSICIÓN REQUERIMOS:

• Bachillerato concluido, Licenciatura trunca o en proceso
• Conocimientos de contabilidad básica
• Experiencia en manejo de efectivo
• Analítico
• Habilidades numéricas.
• Manejo de EXCEL básico
• DISPONIBILIDAD PARA APOYAR EN OTRAS ÁREAS Y/O ACTIVIDADES DIFERENTES
• Habilidades de comunicación escrita y oral.
• Acostumbrado al trabajo en equipo
• Buen manejo de estrés

EL OBJETIVO DE LA POSICIÓN ES:

• Recepción, recuento y validación de piezas presuntamente falsas, alteradas de CPAE y sucursales
• Papel moneda y moneda metálica
• Manejo de Plataformas de BANCO DE MEXICO para registro de folios y reportería de las piezas detectadas
• Reportes diarios de Piezas recibidas
• Contacto y atención a sucursales.

EL HORARIO Y MODALIDAD DE LA POSICIÓN ES:

• Revolución 1267
• Presencial
• lunes a viernes
• De 9 a 18 h

Job Family Group:

Operations - Core

Job Family:

Operations Support

Time Type:

Full time

Other Relevant Skills:

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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