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PowerToFly; Ciudad de México; Híbrido; MXN 300,000 - 400,000; Jornada completa

Descripción de la vacante

A financial services company seeks a Fraud Ops Analyst to assist in minimizing fraud risk. Responsibilities include conducting analyses, identifying data inconsistencies, and assessing risks in decision-making. Candidates should have relevant experience, knowledge of fraud claims, and proficiency in SQL and Microsoft Office. This hybrid role is based in Ciudad de México, requiring occasional weekend duties. A bachelor's degree or equivalent experience is essential.

Formación

• Relevant experience in a related role.
• Knowledge in Investigation and Fraud claims process.
• Experience in trend analysis and alerts for early fraud detection.

Responsabilidades

• Perform forecasting analysis and standardized fraud analysis.
• Make judgments based on practice and work within guidelines.
• Assess risk when business decisions are made, safeguarding clients and assets.

Conocimientos

Trend analysis

Fraud detection

Microsoft Office

SQL

Python

Clear communication

Educación

Bachelor's degree or equivalent

Herramientas

Microsoft Access

Transactional Processing platforms

Descripción del empleo

The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

Responsibilities

• Perform short and long term forecasting analysis and standardized fraud analysis
• Make judgments based on practice and precedence, and work within guidelines, under general supervision
• Develop and maintain working knowledge of business/industry standards and practices
• Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area
• Identify inconsistencies in data or results, and exchange information in a concise and logical way
• Impact the business directly through the quality of the tasks/services provided
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Relevant experience in a related role
• Knowledge and previous experience in the Investigation and Fraud claims process
• Experience in trend analysis and alerts in early fraud detection
• Extensive knowledge of the Bank's Transactional Processing platforms
• Proficient in Microsoft Office and Access
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment

Education

• Bachelor's degree/University degree or equivalent experience

Funciones

• Presentacion de informacion relacionada con el área de fraudes
• Gestión de bases de datos y sistemas de información
• Actualización y mantenimiento diario de BD para consumo interno
• Generación de reportería
• Mantenimiento de reportes
• Extraccion de informacion a través de SQL/ Pyton
• Realizacion de Querys/ Revisión de Consultas
• Ánalisis de Informacion

Requisitos

• Conocimiento extenso de las plataformas de procesamiento de transacciones del banco
• Dominio de Microsoft Office
• Programación en SQL, plus python
• Experiencia en Generacion de Reportes

Job Details

• Zona de Trabajo Alvaro Obregon
• 9 a 7 L-V
• Modalidad Hibrida
• En ocasiones se requieren realizar guardias los fines de semana

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.