Associate Technical Support Engineer

Qad, Inc.; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading SaaS provider for manufacturing is seeking a new graduate to work in a virtual role. Candidates should be familiar with Google Suite, Linux, and have a Bachelor's degree in a technical area. The job involves maintaining quality standards and documentation. This role offers a collaborative culture and opportunities for growth, aiming to support work-life balance and employee well-being.

Servicios

Healthy work-life balance programs

Collaborative culture

Growth and opportunity atmosphere

Formación

• Fresh graduate or 0-6 months experience in relevant fields.
• Proficiency in Google Suite and familiarity with Linux operating system is necessary.

Responsabilidades

• Maintain defined quality standards and procedures.
• Create and update documentation.

Conocimientos

Familiarity with Google Suite

Knowledge of Linux Operating system

Java

JavaScript

HTML

XML

Open Source technologies

Educación

Bachelor's degree in technical area preferred

Descripción del empleo

Company Description

QAD is building a world‑class SaaS company, and we are growing.

We are looking for talented individuals who want to join us on our mission to help solve relevant real‑world problems in manufacturing and the supply chain.

• We are a virtual first company and your primary work experience will be virtual / working from your home.

Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.

Job Description : What you’ll do

• Maintain defined quality standards and procedures
• Create / update documentation

Qualifications

• Education / Licenses: New college graduate.
• Experience: Fresh Graduate or 0-6 months.
• Computer skills: familiarity with Google Suite, Progress, Linux Operative system knowledge.
• Nice to have: Java, Java Script, HTML, XML, Open Source technologies.

Bachelor’s degree in technical area preferred

Additional Information

• Your health and well being are important to us at QAD.
• We provide programs that help you strike a healthy work‑life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard‑working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea‑sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set.

About QAD :

QAD Inc. is a leading provider of adaptive, cloud‑based enterprise software and services for global manufacturing companies.

Global manufacturers face ever‑increasing disruption caused by technology‑driven innovation and changing consumer preferences.

In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed.

QAD calls these companies Adaptive Manufacturing Enterprises.

QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background.

QAD's DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.