Associate Director, IT Infrastructure Operations

Apogee Therapeutics; Estados Unidos; Presencial; MXN 2,781,000 - 3,217,000; Jornada completa

Descripción de la vacante

A dynamic biotech firm based in Mexico is seeking an Associate Director of IT Infrastructure Operations to lead infrastructure services and solutions. The ideal candidate will have over 7 years of IT experience, specifically in managing complex IT systems and promoting customer-centric services. This role involves project management, team collaboration, and the use of technologies like Azure and M365. The compensation is competitive, ranging from $160,000 to $185,000 annually, along with excellent benefits.

Servicios

Market-competitive compensation

Three weeks PTO

Health, welfare & retirement benefits

Formación

• Minimum of 7 years of IT Infrastructure experience.
• Hands-on experience in implementing and managing infrastructure operations.
• Proven ability to drive efficiency and high user satisfaction.

Responsabilidades

• Deliver IT Infrastructure services through collaborative efforts.
• Work closely with peers and business teams to develop solutions.
• Manage IT infrastructure projects ensuring they are on time and within scope.

Conocimientos

IT Infrastructure knowledge

Project management

Collaboration

Customer service

Effective communication

Educación

Bachelor’s degree in Information Technology or related field

Herramientas

Azure

M365

IAM systems

Descripción del empleo

About Apogee Therapeutics

Founded in 2022, Apogee Therapeutics, Inc. (Ticker: APGE) is a well‑funded Nasdaq‑listed company that offers the opportunity to work in a fast‑paced, highly dynamic environment. At Apogee, you can actively contribute to shaping the company culture, take on various roles and responsibilities, and grow professionally.

Apogee Therapeutics, Inc. is a biotechnology company seeking to develop differentiated biologics for the treatment of atopic dermatitis, chronic obstructive pulmonary disease and other inflammatory and immunology indications with high unmet need. Our antibody programs are designed to potentially overcome limitations of existing therapies by targeting well‑established mechanisms of action and incorporating advanced antibody engineering to optimize half‑life and other properties. We seek to reshape the current standard of care for inflammatory and immune diseases because we believe people living with these diseases deserve the best possible treatment, and we refuse to stop at “good enough.”

We are a fast‑paced company committed to building an exceptional company culture, founded on our C.O.R.E. values: Caring, Original, Resilient and Egoless.

Role Summary

We are seeking a dynamic and experienced Associate Director of IT Infrastructure Operations to join our fast‑growing, energetic, and cloud‑first biotechnology company. The ideal candidate will be a results‑oriented thinker with technical experience and a focus on collaboration, customer service, user experience, and the effective support of business goals. This role requires an individual who can guide projects to completion with quality and efficiency in coordination with our MSP, while also contributing directly with strong technical skills. In this newly created position, you will have the opportunity to build and grow our infrastructure operations through robust cloud solutions that support Apogee's growth and scientific breakthroughs while fostering a culture of excellence and innovation within our team.

Key Responsibilities

• Propel effective delivery of IT Infrastructure services like Microsoft Entra, Intune, M365/Teams, Azure, Smartsheet, Zoom, IAM, and disaster recovery, through both your own technical ability and through working with others. Foster a collaborative and customer‑service‑focused culture within the team and with our MSP‑based Helpdesk and SOC teams.
• Work closely with IT peers as well as business teams to understand their needs and develop solutions that support business goals. Facilitate communication and collaboration between IT and other teams.
• Ensure exceptional customer service and user experience by implementing best practices and continuous improvement processes. Address and resolve infrastructure issues promptly and effectively.
• Design and implement solutions that enhance user experience and meet the evolving needs of the company. Continuously monitor and improve IT systems to ensure optimal performance.
• Provide strong project management leadership, prioritizing tasks and managing resources effectively to meet deadlines and objectives. Steer IT infrastructure projects from inception to completion, ensuring they are delivered on time, within scope, and with high quality. Utilize project management methodologies to manage resources and timelines.
• Build knowledge of how our business and industry operate, to build and deliver infrastructure solutions that maximally boost company effectiveness.
• Partner with IT team members to execute the organization’s technology strategy, aligned with company goals, the biotech industry's best practices, and regulatory requirements. Stay informed of industry trends and emerging technologies to ensure the company’s IT infrastructure remains competitive and innovative.
• Manage relationships with external vendors and service providers, ensuring they deliver high‑quality services and support. Negotiate contracts and agreements to achieve the best value for the company. Ensure the delivery of superior results within the terms of various SOWs. Manage requirements and expectations within project constraints.

Ideal Candidate

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Extensive knowledge of IT Infrastructure, such as Azure, Okta, M365, and IAM, with hands‑on experience in implementing, architecting, and managing infrastructure operations and services
• A minimum of 7 years of IT Infrastructure experience, including working across teams and vendors
• Proven experience in working with MSP‑based support teams, driving efficiency, business results, and high user satisfaction
• Experience in a high‑growth biotech or pharmaceutical company environment
• Strong project management skills with a high sense of urgency, ability to collaborate and influence effectively cross‑functionally
• Proven ability to effectively execute IT projects within designated program budgets, timelines, and compliance guidelines
• Excellent communication skills with an ability to present to a variety of stakeholders, and tailor the message accordingly
• Successfully exhibit Apogee’s C.O.R.E. values: Caring, Original, Resilient, and Egoless
• Relevant certifications are a plus
• Ability and willingness to travel appropriately 10 – 15 %

The anticipated salary range for candidates for this role will be $160,000–$185,000/year. The final salary offered will depend on several factors, which may include, but is not limited to relevant years of experience, educational background, and geography.

What We Offer

• A great culture, grounded in our C.O.R.E. values: Caring, Original, Resilient and Egoless
• Opportunity to work in a fast‑paced, highly dynamic environment where you help shape the culture and company, wear multiple hats, and learn quickly
• Market‑competitive compensation and benefits package, including base salary, performance bonus, equity grant opportunities, health, welfare & retirement benefits
• We provide competitive time off, including three weeks PTO, two one‑week company‑wide shutdowns a year and dedicated paid sick leave
• Commitment to growing you professionally and providing access to resources to further your development
• Apogee offers regular all‑team, in‑person meetings to build relationships and problem‑solve

E‑Verify Participation: As part of the I9 verification of authorization to work in the US, Apogee participates in E‑Verify. To learn more about E‑Verify please review this poster.

Apogee Therapeutics is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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