Associate Application Engineer – Veeva & LIMS

AstraZeneca; Región Centro; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading pharmaceutical company in Jalisco, Mexico, seeks an Associate Application Engineer to enhance Veeva Quality systems and LabWare LIMS. The role supports regulatory compliance and process optimization while driving the adoption of AI solutions. Ideal candidates will have a degree in Engineering or Computer Science, 2–4 years of relevant experience, and be proficient in Veeva technologies. Join us to make a significant impact in healthcare and improve quality operations.

Formación

• 2–4 years in application support/engineering in life sciences, pharma, or regulated environments.
• Understanding of quality management principles and compliance in GxP contexts.
• Familiarity with AI tools that improve support efficiency.

Responsabilidades

• Configure and maintain Veeva QDocs and Veeva QMS.
• Support, maintain, and develop LabWare LIMS.
• Ensure alignment with regulatory standards and internal quality procedures.

Conocimientos

Veeva proficiency

LIMS experience

Automation skills

Collaboration

Educación

Bachelor’s degree in Engineering, Computer Science, or equivalent technical field

Herramientas

GitHub

Descripción del empleo

Are you ready to make a difference in the world of healthcare? Join AstraZeneca as an Associate Application Engineer and play a pivotal role in delivering life‑changing medicines. You'll support and enhance our Veeva Quality systems and Global QC LabWare LIMS, collaborating with global teams to simplify work through AI and automation. This is your chance to ensure our quality processes run reliably and compliantly while growing your skills and making a tangible impact across Quality and QC operations.

You'll support and enhance our Veeva Quality systems and Global QC LabWare LIMS, collaborating with global teams to simplify work through AI and automation.

Accountabilities

• Platform administration: Configure and maintain Veeva QDocs and Veeva QMS, including settings, roles, permissions, master data, interfaces, and enhancements.
• LIMS support: Support, maintain, and develop LabWare LIMS, focusing on configuration, LIMS Basic, instrument integrations, stability and sample lifecycle workflows, and data interfaces.
• Compliance and quality: Ensure alignment with regulatory standards and internal quality procedures; contribute to root cause analysis and CAPA.
• Process optimization: Partner with cross‑functional teams to streamline quality workflows and improve document management.
• AI and automation: Define and deliver AI use cases such as intelligent virtual assistants, knowledge bases, NLP search/Q&A, auto‑triage, duplicate detection, embedded copilots, and build low‑code/no‑code or scripted automations for provisioning, workflow updates, data quality checks, and routine LIMS operations.
• Operational excellence: Work within ITIL processes (Incident, Problem, Change, Knowledge), maintain runbooks, and continuously improve knowledge articles—using AI to identify gaps and draft content for SME review.
• Reliability and DevOps: Use GitHub for version control of scripts/configuration and support CI/CD for automation deployments.

Essential Skills/Experience

• Bachelor’s degree in Engineering, Computer Science, or equivalent technical field.
• Experience: 2–4 years in application support/engineering in life sciences, pharma, or regulated environments.
• Veeva proficiency: Hands‑on with Veeva QMS and Veeva QDocs configuration and administration.
• LIMS experience: Exposure to LabWare LIMS (configuration, LIMS Basic, integrations, sample lifecycle/stability workflows).
• Quality mindset: Understanding of quality management principles and compliance in GxP contexts.
• Automation skills: Ability to script or configure APIs, scheduled jobs, and data quality checks, and integrate with enterprise automation platforms.
• AI awareness: Familiarity with AI tools that improve support efficiency (intelligent search, summarization, predictive analytics, automated ticket handling).
• ITIL familiarity: Experience operating within ITIL processes and using ticketing/knowledge systems.
• Collaboration: Great communication skills (clear written and verbal), with the flexibility to work across cultures and time zones.
• Team fit: Willingness to learn, positive attitude, and easy to work with—able to collaborate and work independently when needed.

Desirable Skills/Experience

• Experience enabling AI‑ready events from LIMS and embedding copilots in Veeva/LIMS UIs.
• Exposure to instrument integration standards and data pipelines.
• Experience with GitHub Actions or similar CI/CD tooling.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life‑changing medicines. In‑person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, you'll be part of a team that combines cutting‑edge science with leading digital technology platforms. Our work directly impacts patients by transforming our ability to develop life‑changing medicines. We empower the business to perform at its peak through data analytics, AI, machine learning, and more. With investment backing us every step of the way, there's no slowing us down as we drive cross‑company change to disrupt the entire industry. Here you'll find countless opportunities to innovate, take ownership, and explore new solutions in a dynamic environment.

Ready to make an impact? Apply now to join AstraZeneca's journey in revolutionizing healthcare!

Date Posted 27-Nov-2025

Closing Date 09-Dec-2025

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry‑leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non‑discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.