Associate, Americas Payments F&S

Netflix; Ciudad de México; Presencial; MXN 1,254,000 - 1,793,000; Jornada completa

Descripción de la vacante

A leading global entertainment service is seeking an experienced analytical professional to lead payment analytics in Mexico City. The role involves strategic analysis, monitoring payment performance, and collaborating with various teams to enhance subscriber acquisition and retention. The ideal candidate has over 5 years of experience in an analytical role, strong quantitative skills, and proficiency in tools like Excel and SQL. Excellent communication abilities and adaptability in a fast-paced environment are essential. This position offers opportunities for significant impact in a dynamic team.

Formación

• Minimum 5 years of experience in an analytical role.
• Payments experience in fintech or direct consumer space is preferred.
• Strong quantitative skills and proficiency in Excel, SQL, and Tableau.
• Excellent verbal and written communication skills.
• Ability to turn business questions into analytical plans.
• Self-driven and organized in a fast-paced environment.

Responsabilidades

• Lead strategic analyses and partner with stakeholders for growth initiatives.
• Identify opportunities for acquisition, retention, and revenue.
• Monitor performance of payments processing across markets and methods.
• Support engagement with payment partners to improve performance.
• Collaborate with peers to develop a holistic business view.
• Optimize analytical models and maintain data quality.

Conocimientos

Excel

SQL

Tableau

Verbal communication

Written communication

Quantitative analysis

Business insights

Educación

Bachelor’s degree in a quantitative field

Master’s degree in a quantitative field

Descripción del empleo

Netflix is one of the world’s leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Americas Payments and Commerce Finance & Strategy (F&S) team is looking for a high caliber talent to focus on payment analytics covering both North America and Latin America as well as supporting strategic commerce initiatives to shape the broader growth strategy for the region. You will play an essential role in leading day‑to‑day efforts to monitor payment performance and drive analyses that increase subscriber acquisition, improve retention, and maximize revenues. You will be part of the team responsible for turning payments data into business and product insights that inform and develop our payments strategy. This position will be based in Mexico City, but frequent travel across the region should be expected.

RESPONSIBILITIES

• Lead strategic analyses and partner with Payments Managers, Product Managers and senior regional leadership to help identify, prioritize and assess the impact of new initiatives in the North America and Latin America regions. This includes working cross‑functionally throughout the organization with a large number of potential stakeholders (e.g. payments, finance, data science and analytics, consumer insights, engineering, etc.)
• Proactively identify the opportunities most important for growth (acquisition, retention, and revenue) and create insightful presentations that facilitate decision‑making for internal stakeholders and our external partners.
• Monitor the performance of payments processing (e.g. payments page conversion and customer retention performance driven by payments) across a number of markets and payment methods; cards, wallets, direct carrier billing, bank based payments, and gift cards.
• Support payment partner engagement with digital wallets, banking institutions, gift card service providers and card networks (e.g. Visa/Mastercard) with a focus on improving performance.
• Collaborate with your peers in other F&S functions (content, marketing, partnerships, etc.) to develop a holistic view of the business on a market level.
• Improve our analytical tooling and efficiency. By optimizing our analytical models and working with data engineering on maintaining data quality.

QUALIFICATIONS

Netflix is growing fast with a flat organizational structure, which means that employees are often asked to perform tasks with a range of difficulties. The ideal candidate will be prepared to regularly “roll up their sleeves” to perform more mundane tasks on the same day that they present to the executives of the company. Candidates must be curious, motivated, disciplined, and able to work autonomously.

• Minimum 5 years of experience in an analytical role in management consulting or a tech firm.
• Payments experience in the direct to consumer space or at a fintech is preferred. Knowledge of both the North American and Latin America payments ecosystems and market landscape is a strong plus.
• Strong quantitative skills. Proficiency in Excel, SQL and Tableau required.
• Excellent verbal and written communication skills. Skilled in preparing effective presentations with clear narratives and impactful visuals.
• Excellent at turning business questions into analytical plans and connecting insights to product oriented actions.
• Ability to engage, listen, and collaborate with internal teams to align from ideation through execution to launch.
• Self‑driven, comfortable with a fast‑paced, always‑on, highly ambiguous environment. Capable of remaining highly organized and aligned in a loosely structured organization.
• Bachelor’s or master’s degree with emphasis on quantitative coursework is preferred.
• Outstanding command of English, both written and spoken. Knowledge of Spanish or Portuguese is a plus.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal‑opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.