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A leading global snacks company in Veracruz, Mexico is looking for a temporary Service Operations employee. In this role, you will coordinate activities, manage documentation filing, and ensure compliance with privacy requirements. Strong technical writing and interpersonal skills are critical, along with experience in shared services and a focus on operational excellence. This position offers a unique opportunity to join a company committed to innovative work-life balance practices.
Are You Ready to Make It Happen at Mondelez International?
Join our Mission to Lead the Future of Snacking.
Make It Matter. You work in Mondelez International Digital Services, coordinating your duties to support impeccable service operations.
In this role, you work with other employees to ensure that processes are adhered to and documented.
When you receive a request that is pertinent to your area of responsibility, you will review and coordinate activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered.
Good technical writing skills are necessary in this role because you will write documentation and follow up on downstream processes.
In addition, you will manage the filing and storage of documentation, ensuring that Mondelez International complies with the appropriate data privacy and legal requirements.
You will also initiate and follow up on activities as required by third‑party vendors, ensure the accuracy and timeliness of data, produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.
Mondelez México has been in the country since and currently employs 6,000 wonderful people.
Our diverse portfolio includes iconic and mouth‑watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo.
We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans.
Our growth is supported by our cutting‑edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume.
You can buy our products in 900,000 places in Mexico.
We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking.
We are pioneers in the country in work‑life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Temporary (Fixed Term) Service Operations (Delivery) Global Business Services #J Ljbffr