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Velenosi&Meredith
Italian Customer Support Agent - Remote Portugal - Relocation
Job summary
A global consulting agency is seeking Italian-speaking Customer Support Advisors to provide outstanding service remotely from Portugal, with relocation support. Responsibilities include handling customer inquiries, promoting tech products, and ensuring satisfaction. The role offers bonuses, health insurance, and paid training. Strong communication skills and a tech-savvy attitude are essential.
Benefits
Qualifications
- Fluent in Italian.
- Ability to work on rotational shifts, Mon-Sat (08:00-19:00).
- Previous experience in customer support is a plus.
Responsibilities
- Support customers via phone, email, and chat.
- Handle post-sales inquiries: deliveries, refunds, warranties.
- Promote tech products and achieve sales goals.
- Ensure exceptional service quality and customer satisfaction.
- Manage orders using CRM tools.
Skills
Tools
Job Openings Italian Customer Support Agent - Remote Portugal - Relocation
Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)
Start Date: 5 June
Location: Portugal (Remote with relocation support)
Contract Type: 6 months (renewable)
Relocation Package: Included (flight + accommodation support)
Submission Deadline: 29 May
We are hiring Italian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.
About the Role
Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:
- Support customers via phone, email, and chat
- Handle post-sales topics: deliveries, refunds, and warranties
- Promote tech products and achieve sales goals
- Ensure exceptional service quality and customer satisfaction
- Manage orders using CRM tools
Who Were Looking For
- Tech-savvy and customer-focused
- Strong communication and problem-solving skills
- Willing to work on rotational shifts, MonSat (08:0019:00); 2 days off
Whats on Offer
- Remote position with relocation support (flight + accommodation)
- Bonus: up to 225/month
- Health insurance from Day 1 (free after 6 months)
- Paid training and career development
This is a priority project with limited availability.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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