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Remote Italian Customer Care Specialist - Lisbon
Job summary
A recruitment agency is seeking an Italian-speaking Customer Support Representative to work remotely in Portugal. This role involves responding to customer inquiries via various channels and maintaining accurate records using CRM tools. The offering includes a competitive salary of up to €1,000 per month plus bonuses, relocation support, and accommodation options. Enjoy a multicultural lifestyle and career growth opportunities in a sunny, international work environment.
Benefits
Qualifications
- Fluent in Italian, both spoken and written.
- Experience in customer service, preferably in a remote setting.
Responsibilities
- Respond to customer requests via email, chat, contact forms, and calls.
- Handle support tickets related to general queries, refunds, or incomplete services.
- Call users to speed up case resolution.
- Conduct outbound calls to promote products and support customer success.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.