Remote Italian Customer Care Specialist - Lisbon

Cross Border Talents; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking an Italian-speaking Customer Support Representative to work remotely in Portugal. This role involves responding to customer inquiries via various channels and maintaining accurate records using CRM tools. The offering includes a competitive salary of up to €1,000 per month plus bonuses, relocation support, and accommodation options. Enjoy a multicultural lifestyle and career growth opportunities in a sunny, international work environment.

Servizi

Relocation Support

Accommodation option

22 vacation days per year

Competenze

• Fluent in Italian, both spoken and written.
• Experience in customer service, preferably in a remote setting.

Mansioni

• Respond to customer requests via email, chat, contact forms, and calls.
• Handle support tickets related to general queries, refunds, or incomplete services.
• Call users to speed up case resolution.
• Conduct outbound calls to promote products and support customer success.

Conoscenze

Italian language proficiency

Customer service skills

Communication skills

Problem-solving

Strumenti

CRM tools

Descrizione del lavoro

A recruitment agency is seeking an Italian-speaking Customer Support Representative to work remotely in Portugal. This role involves responding to customer inquiries via various channels and maintaining accurate records using CRM tools. The offering includes a competitive salary of up to €1,000 per month plus bonuses, relocation support, and accommodation options. Enjoy a multicultural lifestyle and career growth opportunities in a sunny, international work environment.