4677

lavori in località Rimini (Italia)

Enterprise Support Engineer - Hardware & Software

Remotely

Italia
Remoto
EUR 45.000 - 65.000
30+ giorni fa
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Lavori a MilanoLavori a RomaLavori a TorinoLavori a NapoliLavori a PalermoLavori a PadovaLavori a BergamoLavori a MonzaLavori a CagliariLavori a Pescara
Enterprise Support Engineer - Hardware & Software
Remotely
Remoto
EUR 45.000 - 65.000
Tempo pieno
30+ giorni fa

Descrizione del lavoro

A technology services company is seeking an experienced Global Support Services Engineer to resolve incidents and implement solutions for enterprise-level machines. This role involves hardware diagnostics, software troubleshooting, and excellent client communication. Ideal candidates will have a degree in IT or related fields and substantial experience in IT support, alongside two relevant industry certifications. Join us to make an impact in a dynamic work environment.

Competenze

  • 5-10 years of experience in IT system hardware support.
  • Two industry certifications in different technologies required.
  • Experience in both hardware and software support.

Mansioni

  • Resolve incidents for Enterprise Range level machines.
  • Provide remote support and coordinate with clients.
  • Document problem resolutions in the knowledge base.

Conoscenze

Advanced Technical Expert
Hardware troubleshooting
Software troubleshooting
Networking expertise (CCNP or above)

Formazione

College Degree in IT, CS, CE, or related field

Strumenti

UNIX-based systems
Descrizione del lavoro
A technology services company is seeking an experienced Global Support Services Engineer to resolve incidents and implement solutions for enterprise-level machines. This role involves hardware diagnostics, software troubleshooting, and excellent client communication. Ideal candidates will have a degree in IT or related fields and substantial experience in IT support, alongside two relevant industry certifications. Join us to make an impact in a dynamic work environment.

* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.