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Job summary
A leading technology solutions provider is seeking a Customer Engineer for Thermal Management in Milan, Italy. You will handle maintenance of chillers, assist technicians, and ensure safe access to equipment. Candidates should have experience in air conditioning service, excellent customer skills, and the ability to work under pressure. Join a growing company that values safety, integrity, and teamwork.
Qualifications
- Experience in technical service or test environment of Air Conditioning equipment.
- Computer literate with proficiency in all office programs.
- Previous field service experience is essential.
- Clean valid driving license.
Responsibilities
- Assist with scheduled and reactive maintenance of chillers and associated equipment.
- Handle tools and materials as directed by service technicians.
- Perform manual handling duties, including moving heavy parts.
- Help monitor inventory and report shortages.
Skills
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
We are currently seeking for Customer Engineer Thermal Management to join our team in Milan, Italy!
- Assist with scheduled and reactive maintenance of chillers and associated equipment.
- Handle tools, materials, and components as directed by the service technicians.
- Support the technician during tasks such as:
-
- Filter changes
- Coil cleaning
- Carry out basic cleaning, tidying and cleaning of mechanical plant.
- Perform manual handling duties, including moving heavy parts and tools.
- Ensure safe access to equipment by setting up barriers, signage and access platforms.
- Help monitor inventory and report shortages.
- Transport parts required to and from site.
- Follow all health, safety and environmental procedures and report any hazards.
- Experience of working in a technical service or test environment of Air Conditioning equipment essential
- Computer Literate (All office associated programs such as Word, Excel, Outlook)
- Previous field service experience essential
- Excellent customer service skills
- Strong communication skills
- Self starter, ability to plan, organise and manage time effectively with an ability to work under pressure
- Clean Valid driving license
If YOU are the person we are looking for, feel free to apply and let's start drafting your future career in a healthy and growing environment!
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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