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Customer Support Representative
Job summary
A leading travel service company in Genova is looking for a Remote Customer Support Representative to assist customers with booking inquiries and travel needs. This is an excellent opportunity for someone with a passion for customer service and willing to learn. The position offers extensive training, and no prior experience is necessary. The company provides supportive training to ensure team members are equipped to support customer inquiries effectively, and the role requires excellent communication skills.
Qualifications
- Strong problem-solving skills and patience are essential.
- Excellent communication skills (written and verbal) are required.
- Comfortable with email, chat, and phone support systems.
Responsibilities
- Assist customers with their booking inquiries and travel needs.
- Provide effective support via email, chat, and phone.
Skills
As a Remote Customer Support Representative you'll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in customer service within the travel industry. You will be trained on all systems and processes.
Requirements:
- No prior experience required
- Strong problem-solving skills and patience
- Excellent communication (written and verbal)
- Comfortable working with email chat and phone support systems
- Willingness to learn and adapt to new technologies
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
Employment Type : Full Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 35000 - 55000
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.