Remote Customer Support Representative

Xperience Xscape Travels; Remoto; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading travel service company in Genova is looking for a Remote Customer Support Representative to assist customers with booking inquiries and travel needs. This is an excellent opportunity for someone with a passion for customer service and willing to learn. The position offers extensive training, and no prior experience is necessary. The company provides supportive training to ensure team members are equipped to support customer inquiries effectively, and the role requires excellent communication skills.

Competenze

• Strong problem-solving skills and patience are essential.
• Excellent communication skills (written and verbal) are required.
• Comfortable with email, chat, and phone support systems.

Mansioni

• Assist customers with their booking inquiries and travel needs.
• Provide effective support via email, chat, and phone.

Conoscenze

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Descrizione del lavoro

As a Remote Customer Support Representative you'll be the friendly voice assisting our customers with their booking inquiries, issues, and travel needs. This position is perfect for someone passionate about helping others and starting their career in customer service within the travel industry. You will be trained on all systems and processes.

Requirements:

• No prior experience required
• Strong problem-solving skills and patience
• Excellent communication (written and verbal)
• Comfortable working with email chat and phone support systems
• Willingness to learn and adapt to new technologies

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type : Full Time

Experience: years

Vacancy: 1

Yearly Salary Salary: 35000 - 55000