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Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Job summary
An international consulting firm based in Turin is seeking a Content Moderator / Customer Service Agent fluent in Italian and with strong English skills. You will review user-generated content, handle inquiries professionally, and enforce safety guidelines. The position offers relocation assistance and a career growth path in a multicultural environment. Apply now to join a dedicated team and make the digital world safer.
Benefits
Qualifications
- Fluency in Italian is required for effective communication.
- Strong English skills are necessary for customer support.
- Experience in customer service roles is a plus.
Responsibilities
- Review and moderate user-generated content according to policies.
- Handle user inquiries via chat and email with professionalism.
- Escalate violations or complex cases appropriately.
Skills
Turin, Metropolitan City of Turin, Italy
Job Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
We're Hiring: Content Moderator / Customer Service Agent with Italian - Portugal (on-site)
Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.
What Youll Be Doing:
- Review and moderate user-generated content in line with platform policies
- Handle user inquiries via chat, email, or internal tools with empathy and professionalism
- Escalate violations or complex cases according to internal protocols
- Protect online communities by enforcing safety guidelines
- Maintain accurate logs of interactions and moderation actions
What We Offer:
- Relocation assistance (travel + accommodation support)
- Full onboarding and paid training
- Multicultural team environment in sunny Portugal
- Modern office facilities and supportive leadership
- Clear path for career growth in digital services and operations
Help make the digital world safer while growing your international career.
Apply now and join a purpose-driven team in Portugal!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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