Work in Portugal - Customer Support Representative !

FH Collective Academy; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading support service provider is seeking a Customer Support Specialist for the Italian market in Lisbon. You'll assist Italian-speaking customers with product issues and ensure a great service experience. The role offers a monthly salary of €1,000, a performance bonus, and a relocation package, including accommodation support. Join us to grow your career in a vibrant city and be part of a passionate team!

Servizi

Monthly salary of €1,000

Performance bonus of €100

€2,000 welcome bonus

Relocation package

Health insurance after 6 months

Meal and transport allowance

Career growth and training

Competenze

• Fluent in Italian and proficient in English.
• Strong communication and empathy skills.
• Customer service experience is preferred.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

Dreaming of a fresh start in sunny Portugal?

Join our team in Lisbon as a Customer Support Specialist Italian Market and turn that dream into reality!

We're looking for passionate, Italian‑speaking professionals ready to provide world‑class support in the home appliances industry. If you're all about helping customers, solving problems, and delivering a 5★ experience, this could be your next adventure!

What You’ll Do:

• Support Italian‑speaking customers via phone, email & chat
• Assist with product use, troubleshooting & warranty queries
• Collaborate with internal teams for complex cases
• Stay up to date with new products & company updates

What We’re Looking For:

• Fluent in Italian (C1/C2) & good English (B2+)
• Excellent communication & empathy skills
• Customer service experience is a plus
• Ready for an on‑site role in beautiful Lisbon

What You’ll Get:

• 1,000/month base (×14 months) + 100 performance bonus (×12 months)
• 2,000 welcome bonus
• Relocation package: flight reimbursement + accommodation (only 280/month, all included!)
• Health insurance (free after 6 months)
• Meal & transport allowance
• Career growth & continuous training

Why Lisbon?

Because it’s not just a place to work, it’s a lifestyle. Enjoy a vibrant city, great weather, and a supportive international community while growing your career with a global leader in home appliances.

Ready to start your new chapter in Portugal? Apply now and join a company that values people, passion, and progress!

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