Tennis Guest Concierge & Front Desk Expert

Four Seasons Hotels and Resorts; Campania; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury hotel chain is seeking a Tennis Guest Services Agent to deliver exceptional service to guests. Responsibilities include managing reception, assisting guests with inquiries, and ensuring recreation areas are well-maintained. Ideal candidates should have at least 1 year in customer service, be fluent in English, and possess a professional manner. The role requires flexibility in scheduling to accommodate various shifts. Competitive wages and a comprehensive benefits package are offered.

Servizi

Competitive wages

Medical, Dental, Vision insurance

401K with employer match

Paid Time Off plans

Employee Cafeteria

Discounted travel and spa services

Tuition reimbursement

Mental health initiatives

Diversity promotion

Competenze

• Minimum 1+ years in guest/customer service role, prior experience in a luxury setting preferred.
• Efficient, organized, capable of handling various duties simultaneously.
• Must be able to stand or walk for 8+ hours and lift up to 50 lbs.

Mansioni

• Manage the reception desk, greeting guests and scheduling appointments.
• Respond to guest needs and special requests professionally.
• Report maintenance issues and assist Tennis Attendants as needed.

Conoscenze

Customer service skills

Attention to detail

Professional appearance

Fluency in English

Strumenti

Point of Sales System

Microsoft applications

Descrizione del lavoro

A luxury hotel chain is seeking a Tennis Guest Services Agent to deliver exceptional service to guests. Responsibilities include managing reception, assisting guests with inquiries, and ensuring recreation areas are well-maintained. Ideal candidates should have at least 1 year in customer service, be fluent in English, and possess a professional manner. The role requires flexibility in scheduling to accommodate various shifts. Competitive wages and a comprehensive benefits package are offered.