Technical Workflow Specialist

Radiology Regional; Napoli; In loco; EUR 29.000 - 39.000; Tempo pieno

Descrizione del lavoro

A healthcare provider is seeking a full-time Technical Workflow Specialist in Naples, FL. The individual will be responsible for ensuring patients are informed about their appointments and performing various tasks to facilitate patient check-in and intake processes. Candidates must have a high school diploma and at least 2 years of customer service experience, with prior medical exposure preferred. A competitive benefits package is offered including health plans, paid time off, and a 401k plan.

Servizi

Competitive medical, dental, and vision benefits

Life and long-term disability insurance

Three weeks paid time off

401k with generous company contribution

Six paid holidays

Imaging services for employees and immediate household

Competenze

• Prior medical experience including medical terminology, insurance, and scheduling.
• Over 2 years of customer service experience.

Mansioni

• Ensure patients are informed of wait times and check-in processes.
• Track appointments and coordinate with center staff.
• Verify patient demographics and check-in status.
• Assist in scheduling appointments for walk-in patients.
• Perform laundry services for patient resources.

Conoscenze

Customer service

Medical terminology

Scheduling

Formazione

High school diploma or equivalent

Descrizione del lavoro

Description

Now Hiring – Technical Workflow Specialist

Location: Naples, Fl (700Goodlette Rd)

Type: Full-time

Hours: Monday-Friday; 8:00am-4:30pm

Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers, in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience.

Job Summary

• Ensures that the patients are informed of their wait times, screening requirements and necessity to complete the check-in process.
• Tracks scheduled appointments and coordinates with the center staff to provide a smooth progression though the schedule.
• Verify demographics, check-in status, ensure patient has been prepped appropriately and ready for Patient Intake Coordinator or technologist’s workflow to begin.
• Assist with obtaining CD’s, prep, and scheduling appointments for walk-in patients.
• Performs laundry services to facilitate appropriate resources for patients.

In addition to a collaborative work environment, we offer a generous compensation package:

• Competitive medical, dental and vision benefits plans
• Life and long-term disability insurance
• Three weeks paid time off.
• 401k with a generous company contribution
• Six paid holidays
• Imaging services for employees and immediate household

And much more!

Requirements

• high school diploma or equivalent required
• REQUIRED: Prior medical experience including medical terminology, insurance, scheduling, front desk.
• 2+ years customer service experience required.

Radiology Regional is an Equal Opportunity Employer.