Support Engineer III, SPFT

Amazon; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global technology company is seeking a highly motivated Support Engineer III to build and support critical financial systems. The successful candidate will have a passion for computing systems and will work closely with various teams to automate and scale operations. This position requires expertise in software development and scripting, along with troubleshooting abilities to enhance system performance. Join a team that values innovation and collaboration in delivering exceptional customer experience.

Competenze

• 2+ years of software development or technical support experience.
• Experience with scripting in modern programming languages.
• Ability to troubleshoot and debug technical systems.

Mansioni

• Support Amazon's business-critical financial systems and build solutions.
• Lead initiatives to improve business processes and manage systems.
• Automate operational tasks and develop tools for human-free operations.

Conoscenze

Software development

Scripting in modern programming languages

Troubleshooting and debugging

Descrizione del lavoro

Are you interested in building high-performance, globally scalable systems that support Amazon's current and future growth? Are you seeking an environment where you can drive innovation? Does the prospect of working with top engineering talent get you charged up? If so, Amazon Selling Partner Finance Technology (SPFT) is for you! SPFT is looking for a highly motivated Support Engineer III to help build Amazon's business-critical financial systems and build system solutions to operate at scale. You will work on critical finance business functions for our customers around the world while meeting system availability goals and ensuring system performance with growing business needs. You will discover innovative ways to automate and scale our infrastructure as we expand globally. You will work together with multiple teams and departments, with plenty of opportunities to learn and grow.

The ideal candidate has a passion for understanding computing systems and for applying that understanding with an obsession for delighting customers. In this role, you will apply your skills of system design, networking, coding/scripting languages, as well as technical communication and project organization to make your impact on improving our business processes. The candidate is expected to contribute work-critical initiatives, build products, lead engineers to troubleshoot, debug, evaluate, and resolve computer-identified alarms, make feature enhancements, manage systems, perform software deployments and migrations, manage hosts, and automate operational tasks. They would also be responsible for developing tools and end-to-end automation to achieve human-free operations.

As an engineer in the team, you will take part in the architecture, design, implementation, and deployment of large-scale and complex software systems. You will get to leverage your experience and expertise to deliver innovative solutions to challenging problems. You will communicate your ideas effectively to achieve the right outcome for your team and customer. You enjoy collaborating with others to increase the effectiveness of the overall team. Your code, design, and implementation decisions should set a great example for other engineers. You will also have the opportunity to impact the technical decisions in the broader organization as well as mentor other engineers in the team.

Basic Qualifications

• 2+ years of software development, or 2+ years of technical support experience
• Experience scripting in modern program languages
• Experience troubleshooting and debugging technical systems

Preferred Qualifications

• Knowledge of web services, distributed systems, and web application development
• Experience troubleshooting & maintaining hardware & software RAID
• Experience with REST web services, XML, JSON

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.