Service & Spare Parts Project Manager

Tenova; Genova; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global engineering company in Italy is seeking a Service & Spare Parts Project Manager. This role involves managing after-sales activities, leading spare parts and upgrade-related projects, and ensuring effective communication between customers and service teams. The ideal candidate should have a degree in a technical/commercial field, at least 3 years of experience, and fluency in English. Skills in CRM and ERP software, along with strong project management and interpersonal skills, are essential. Willingness to travel globally is required.

Competenze

• A minimum of 3 years’ experience in a similar role.
• Understanding of commercial and logistic principles.
• Willingness to travel worldwide if required.

Mansioni

• Serve as the primary point of contact between customers and the service team.
• Lead and manage spare parts and upgrade-related projects.
• Implement the operating budget for the responsible order.
• Supervise execution schedule preparation and resource requests.

Conoscenze

Technical knowledge in spare parts management

Communication skills

Project management

Fluency in English

Formazione

Degree in a technical/commercial field

Strumenti

CRM software knowledge

ERP software knowledge (e.g. SAP)

Descrizione del lavoro

Job description

We are looking for a Service & Spare Parts Project Manager to join our Downstream Team to ensure the correct management of after sales activities assisting the customer with spare parts supply and upgrades.

Responsibilities

• Serve as the primary point of contact between the customers and the service team.
• Lead and manage spare parts, technical assistance and plant upgrade related projects from initiation to completion, ensuring alignment with timelines, budgets, and performance targets.
• Implement the operating budget for the order he is responsible for.
• Supervise the preparation of the order execution schedule, requests all the resources necessary to implementing the project according to the times and quantities necessary and prepares orders.
• Define, together with the dedicated functions, the different modalities for resource procurement (in-house work / outsourcing; purchase, etc.).
• Determine the objectives in agreement with contractual conditions (costs, timing and quality), the scope of work and the corporate policy for managing the order.
• Elaborate the Procurement Plan, defines, with the support of other functions (e.g. Material Management), the level of criticality of components, co-ordinates with the
• Procurement function for the solution of problems regarding the purchase of critical items.
• Verify the progress status of the Project, through periodical Reports, identify any possible delay, decide upon corrective actions to be taken and verify the relevant implementations.
• Maintain official contact with the Client with reference to managerial and contractual aspects, manages and negotiates any possible variant and/or change.
• Issue the Purchase Requests for Supply and Tenders.
• If required participate in Procurement negotiations with the most significant suppliers for supplies/tenders.

Required profile

• Degree in a technical/commercial field.
• A minimum of 3 years’ experience in a similar role; knowledge of strip processing equipment or cold rolling and machinery is a plus.
• Understanding of commercial and logistic principle.
• Willingness to worldwide travel, if requested.
• Fluent in English, written and spoken is mandatory.
• CRM and/or ERP (ex SAP) software knowledge.
• Good inter-personal skills in combination with a strong self-supporting/ independent character and a good understanding of dynamic and challenging environments.
• Open mind attitude and desire to take on new challenges complete the ideal profile.