Service Engineer

STERIS; Roma; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading healthcare solutions provider is looking for a Service Engineer to cover the Lazio Region. The role involves performing installations and maintenance on healthcare equipment, requiring technical knowledge and travel. Applicants should have at least 2 years of experience and a valid driver's license. This full-time position offers an opportunity to enhance customer relations and drive sales growth within the territory.

Competenze

• 2+ years of industry-related experience required.
• Valid driver's license and willingness to travel (80%).
• Good troubleshooting skills required.
• Technical knowledge of the English language necessary.

Mansioni

• Perform installations and maintenance on STERIS / Cantel product lines.
• Handle daily activity using corporate applications.
• Maintain safety protocols while working with customers.

Conoscenze

Debugging

Computer Networking

Troubleshooting

Formazione

High School Diploma or GED

Strumenti

ConnectWise

PowerShell

Windows

C#

Azure

Descrizione del lavoro

At STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Overview

We are looking for a Service Engineer to join our Service team. He / she will be responsible for covering technical support for the entire Lazio Region. The Service Engineer performs required preventive and corrective maintenance on the STERIS / Cantel product lines and field troubleshooting primarily in his / her service area in the country.

Responsibilities

• Perform installations, preventive and corrective maintenance on STERIS / Cantel product lines and related product lines and competitive equipment. This includes: disassembling, replacing or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating and certifying equipment ready for use by using standard and specialized tools and test equipment (e.g., schematics, diagrams, technical manuals).
• Perform administrative duties as assigned including computer synchronization, daily complete service reports, maintaining tools and parts inventory to prescribed levels as required by Team Leaders and Service Manager.
• Use corporate applications (Siebel, Oracle, Sales Connection, others) to handle daily activity.
• Develop and maintain effective communicative relationships with customers, managers, support functions and the sales organization.
• Maintain a courteous and professional demeanor when working with customers, contractors, management and fellow employees. Utilize customer protocols when entering and exiting facilities and abide by all STERIS and Customer Health & Safety protocols and procedures.
• Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS / Cantel products and services, identify opportunities and pass leads to management and sales.

Qualifications

• Education: High School Diploma or GED
• Required Experience: Plus: Minimum of 2 years industry related experience and a general knowledge of operating washing and sterilize processing units
• Valid driver's license required and willingness to travel (80% of the time)
• Good troubleshooting skills as well as proven organization attitude
• Sufficient technical knowledge of the English language.
• Completion of a recognized mechanical, electrical or electronic technical training scheme.

Additional Information

We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, sex, sexual orientation, gender identity, genetic information and any other category protected by state or local law.

STERIS is an Equal Opportunity employer and is committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy childbirth and related medical conditions), sexual orientation, gender identity, genetic information and any other category protected by federal, state or local law.

Key Skills

Debugging, Computer Networking, ConnectWise, PKI, PowerShell, Windows, C#, Automotive Diagnostics, Medical Imaging, Azure, Technical Support, Troubleshooting

Employment Type: Full Time

Experience: years

Vacancy: 1