Senior Strategic Technical Success Manager – Core Platform

Sprinklr; Remoto; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading marketing technology company in Milan is looking for a Technical Success Manager to drive customer adoption and long-term success with their Core solutions. This role involves strategic advising, managing cross-functional relationships, and ensuring clients realize the full value of their investment. Ideal candidates should possess strong expertise in digital marketing technologies, with 6+ years of experience in MarTech or AdTech. The position is critical in empowering enterprises to achieve their marketing objectives through effective platform usage.

Servizi

Paid time off

Mentoring Program

Comprehensive benefits suite

Competenze

• 6+ years in MarTech, AdTech, or digital media consulting, working with enterprise-grade solutions.
• Deep experience in campaign setup and media planning in large organizations.
• Strong understanding of omnichannel marketing strategy and platform analytics.
• Ability to configure and optimize workspace in complex environments.
• Executive-level presentation skills and stakeholder management experience.

Mansioni

• Lead the strategic technical relationship across Sprinklr’s Core suite.
• Own the end-to-end adoption lifecycle across multiple teams.
• Conduct workspace audits and health score tracking.
• Coordinate cross-functional teams to address technical challenges.
• Deliver stakeholder-specific enablement workshops.

Conoscenze

MarTech

AdTech

Digital media consulting

Campaign setup

Media planning

Brand marketing strategy

Omnichannel marketing strategy

Executive presentation skills

Data fluency

Stakeholder management

Formazione

Bachelor’s degree in Marketing, Communications, Computer Science, or related field

Descrizione del lavoro

A leading marketing technology company in Milan is looking for a Technical Success Manager to drive customer adoption and long-term success with their Core solutions. This role involves strategic advising, managing cross-functional relationships, and ensuring clients realize the full value of their investment. Ideal candidates should possess strong expertise in digital marketing technologies, with 6+ years of experience in MarTech or AdTech. The position is critical in empowering enterprises to achieve their marketing objectives through effective platform usage.