Senior Customer Intelligence Analyst - Data-Driven Insights

Luxottica; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global leader in eyewear is seeking a Customer Intelligence Senior Analyst in Milan. This role involves extracting insights from customer data and developing reports through SQL and data visualization tools like Power BI and Tableau. The ideal candidate has at least 4 years of experience in data analytics, strong communication skills, and a Bachelor’s degree in a quantitative field. Join a team dedicated to fostering inclusivity and collaboration.

Servizi

Inclusive work environment

Opportunities for professional growth

Competenze

• Strong knowledge of SQL is mandatory.
• Proficiency in data visualization tools like Power BI and Tableau.
• Advanced Excel including pivot tables and macros required.
• Bachelor's degree in a quantitative field such as Math or Statistics.

Mansioni

• Query customer database for reporting and analysis.
• Develop dashboards to monitor customer base health.
• Prepare actionable reports and presentations.
• Research customer types and behavioral segments.

Conoscenze

Strong knowledge of SQL

Data visualization tools (Power BI, Tableau, Looker)

Advanced knowledge of Excel

Strong analytical and mathematical skills

Communication writing and verbal skills

Ability to work under pressure

Curiosity and lifelong learning

Formazione

Bachelor's degree in Math, Economics, Statistics, or related field

Strumenti

Airflow

GitLab

Google BigQuery

Statistical packages (R, Python, SAS)

Descrizione del lavoro

A global leader in eyewear is seeking a Customer Intelligence Senior Analyst in Milan. This role involves extracting insights from customer data and developing reports through SQL and data visualization tools like Power BI and Tableau. The ideal candidate has at least 4 years of experience in data analytics, strong communication skills, and a Bachelor’s degree in a quantitative field. Join a team dedicated to fostering inclusivity and collaboration.