Senior Client Advisor - Panerai

Officine Panerai; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury watch brand in Milan is seeking a sales-driven individual to enhance client experience and achieve sales targets. You will uphold the brand's standards, communicate its legacy, and build lasting client relationships while managing operational processes. Ideal candidates will have a strong sales background and a passion for luxury products.

Competenze

• Strong experience in sales, preferably in luxury retail.
• Ability to build long-term client relationships.
• Excellent organisational skills to manage operations.

Mansioni

• Uphold operational excellence in selling.
• Communicate the brand's legacy and technical details.
• Achieve personal and boutique sales targets.
• Contribute to team objectives.
• Support after-sales clients effectively.

Conoscenze

Sales mindset

Customer relationship management

Empathy

Strong communication

Digital skills

Descrizione del lavoro

HOW WILL YOU MAKE AN IMPACT

• You will actively uphold operational excellence in mastering the Panerai Selling Ceremony
• You will communicate the brand legacy and technical details in an inspiring manner to build trust and long-lasting client relationships.
• You will demonstrate a strong sales mindset and identify business growth opportunities
• You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio
• You will support after-sales clients with helpful solutions in accordance with Maison procedures
• You will become a brand ambassador and build a network of high potential clients
• You will contribute to the daily operational processes, including inventory, cash handling and security
• You will foster a positive, inclusive and supporting work environment
• You will propose innovative ideas to boost sales, including merchandising, events and product mix
• You will drive sales performance by achieving personal and boutique sales targets through effective selling techniques and collaboration

HOW WILL YOU EXPERIENCE SUCCESS

• With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship
• With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives
• With your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation
• With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market
• Using your excellent structural and organisational skills, you will manage the boutique’s operations following the procedures and policies.