Salesforce Developer and Admin, ISS

Amazon; Pisa; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading e-commerce platform in Pisa seeks a Salesforce Developer and Admin to maintain and optimize Salesforce and AWS systems. You will enhance the experience of third-party sellers operating globally on their platform, providing essential technical support and ensuring compliance with security protocols. Ideal candidates will have Salesforce certifications and thrive in fast-paced environments, addressing system issues efficiently while managing multiple projects. This position offers an opportunity to contribute to a rapidly growing global system.

Competenze

• Salesforce Platform Developer II certification, Application Architect, AI Specialist.
• Experience in fast-paced environments and managing multiple projects among teams.
• Impeccable attention to detail and follow-through are crucial.

Mansioni

• Maintain and optimize Salesforce and AWS systems for customer support.
• Provide technical support to resolve inquiries efficiently.
• Document analyses and recommend solutions to improve systems for better user experience.

Conoscenze

Salesforce Administration

AWS Management

Problem-solving skills

Customer support

Formazione

Salesforce certifications

Strumenti

Salesforce Marketing Cloud

AWS

Descrizione del lavoro

Amazon's International Seller Growth (ISG) team seeks a Salesforce Developer and Admin to manage and optimize our Salesforce and AWS systems that power global seller operations. This role combines technical expertise with customer support, ensuring smooth experiences for third‑party sellers registering and operating on Amazon's worldwide marketplace. You'll be instrumental in building and maintaining the technical infrastructure that enables millions of sellers to expand their businesses globally through Amazon's platform.

Key Job Responsibilities

• As a Salesforce Developer & Admin you will be responsible for the day‑to‑day operations and maintenance of Salesforce and Amazon Web Services (AWS) systems. You will provide technical support to ensure a smooth customer experience.
• Respond to customer inquiries in a timely manner, resolving issues with Salesforce and AWS.
• Consistently document root cause analysis steps and findings, recommended solutions.
• Monitor customer service areas to identify potential system issues that could impact customer experience.
• Complete setup and configuration of Salesforce customer accounts and configurations.
• Maintain and improve existing Salesforce and AWS applications and processes.
• Implement changes to applications within Salesforce and AWS.
• Develop requirements and specifications to meet customer needs.
• Install, configure, and test new applications, software, and hardware in a timely manner.
• Develop and execute effective system maintenance plans.
• Consult with stakeholders on application performance, scalability, and usability.
• Ensure compliance with security protocols for Salesforce and AWS systems.
• Resolve system problems efficiently.

Basic Qualifications

Preferred Qualifications

• Salesforce certifications (Salesforce Platform Developer II certification, Application Architect, AI Specialist).
• Experience working with Salesforce Marketing Cloud.
• Exceptional quantitative and qualitative problem‑solving skills.
• Enjoys rolling up their sleeves in a fast‑paced, startup environment.
• Ability to thrive in an ambiguous environment, and simultaneously manage multiple medium‑to‑large projects.
• Is able to work cross‑functionally with many teams and multi‑tasks with a sense of urgency.
• Has impeccable attention to detail, follow‑through, and resourcefulness.

Amazonians are encouraged to apply; if you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: January 2, 2026 (Updated about 15 hours ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.